Job Title: HVAC Comfort Advisor
Location: Poulsbo, WA
About Us: At Eagle Pipe Heating & Air, we pride ourselves on delivering exceptional HVAC solutions for our customers. We are a customer-focused, rapidly growing company seeking a dedicated and knowledgeable HVAC Comfort Advisor to join our team. If you are passionate about helping customers improve their comfort and energy efficiency, we want you!
Job Description: As a Comfort Advisor, you will be the key point of contact between our company and potential customers. Your primary responsibility will be to assess the comfort needs of residential and commercial clients, provide recommendations for heating, ventilation, and air conditioning (HVAC) systems, and generate sales for system installations or upgrades.
Primary Responsibilities:
- Responsible for designing a comfort system for the customers.
- Accountable for all paperwork: permits, equipment/material lists, financing, rebate, any tax credits applicable, as well as ensuring collections of payment.
- Perform inspection of all duct work and calculations necessary for HVAC work as well as calculations necessary for invoicing and financing.
- If temporary heating or cooling is required, it is the responsibility of the Comfort Advisor to deliver and pick up equipment.
- Communicate and explain all guarantees and warranties to the customer.
- Participate in community events weekly/monthly and attend home shows as required.
- Attend weekly meetings to discuss sales and review scorecard.
- Update knowledge consistently on changes with suppliers, technicians, and other entities to ensure the company is maintaining industry standards, including but not limited to brand specific training.
- Provide clear and accurate pricing information and explain available financing options.
- Close sales and follow up with customers to ensure satisfaction.
- Develop and maintain relationships with clients, ensuring repeat business and referrals.
Required Knowledge, Skills, and Abilities:
- Must be self-motivated with a strong desire to excel.
- Exceptional interpersonal and communication skills.
- Must have strong time-management skills and ability to multi-task.
- Ability to participate in a team environment.
- Must be professional at all times.
- Must be able to complete paperwork legibly.
- Ability to pass random drug screening.
Educational/Certification Requirements:
- Valid driver’s license.
- GED or High School Diploma.
- At least 3 years of sales experience.
- Experience in the HVAC industry is preferred.
Physical Requirements:
- Occasionally lift 5-10 pounds.
- Ability to climb ladder for attic access
- Ability to traverse in crawl spaces
- Ability to work extended hours, nights or weekends.
- Regularly spends long hours sitting and traveling in a vehicle between appointments.
Measurables:
- Replacement system (Average install ticket) >$8,500
- Sales Closing Ratios (on average) >40%
- Self Generated Referrals >50%
- Annual Sales >1.5 million / $31,250 per week
Compensation:
- Commission based pay.
- Health, dental, and vision benefits.
- Paid time off.
- Ongoing training and development opportunities.
- A supportive, team-oriented work environment.
- Company uniforms.
How to Apply:
Join our team! Send your resume to [email protected] to apply today.