E’s Gourmet Sandwiches Service Manager Stillwater, MN · Full time Company website

Apply for Service Manager

At E’s, we’re building more than a sandwich shop. We’re creating a place where people feel known, welcomed, and excited to come back. We focus on scratch-made food, speed without sacrifice, and delivering the same great experience every time. Our goal is simple. Be the sandwich spot people rely on as part of their routine. We’re opening a new (and first) storefront in Stillwater and building our team from the ground up. This is your chance to be part of it from day one.

Service Manager

Company: E’s Gourmet Sandwiches

Location: Stillwater

Pay: $22–$27 per hour (based on experience)

Schedule: Full-Time preferred

About Us

E’s Gourmet Sandwiches is an independent restaurant focused on high-quality food, genuine hospitality, and running a clean, sharp operation. We care about standards, teamwork, consistency, and treating guests the right way.

We’re looking for a Service Manager who can lead the guest experience, support daily operations, and help keep the team organized and accountable.

Position Summary

This is a hands-on leadership role for someone who can run the front of house confidently while also helping with scheduling, ordering, staff coordination, and operational flow. Some back-of-house experience is strongly valued, as we believe great leaders understand the whole operation.

You won’t be sitting in an office. You’ll be in the action.

Key Responsibilities

Guest Experience & Floor Leadership

• Lead front-of-house service during shifts
• Create a welcoming, professional guest experience
• Resolve guest concerns quickly and respectfully
• Maintain pace, urgency, and hospitality standards

Team Leadership

• Help direct and support staff during shifts
• Reinforce standards, accountability, and teamwork
• Assist with training new team members
• Help create a positive, no-drama work culture

Operations

• Assist with scheduling and shift coverage
• Help with ordering, inventory, and receiving deliveries
• Maintain cleanliness, organization, and readiness
• Communicate issues and opportunities to ownership

Kitchen Support

• Step into prep or back-of-house support when needed
• Understand food safety, sanitation, and workflow basics
• Help wherever needed to keep service strong

Qualifications

• Restaurant experience required
• Prior supervisory or leadership experience preferred
• Strong front-of-house presence and communication skills
• Some back-of-house or kitchen experience preferred
• Experience with scheduling and ordering is a major plus
• Reliable, organized, and calm under pressure
• Team-first attitude with solid work ethic

What We Offer

• Competitive hourly pay: $22–$27/hour
• Opportunity to grow with an expanding independent business
• Direct access to ownership and decision-makers
• A workplace with standards, momentum, and pride

To Apply

Please send your resume along with a short note including:

1. Your restaurant background
2. Why you’d be a strong fit for this role
3. Your availability

We’re looking for someone dependable, sharp, and ready to help lead. If you take pride in running a strong shift, treating guests right, and building a solid team culture, we’d like to hear from you.