Dynamic Home Therapy & NeuroFit
Rehab Front Office Administrator
Berwyn, PA
·
Part time
This part time rehab front office position is hybrid between our Berwyn clinic and also remote from home starting up to 24 hours a week with the opportunity to increase hours as the position grows. You would report to our office coordinator.
Description
Responsibilities of this position include:
- Clinic duties include, but are not limited to checking in patients and group members for community classes, running reports, handling client memberships and helping with billing
- Responsible to check and reply as needed for office emails and faxes throughout the day
- Communication with team/staff members requiring day to day operations that arise including, but not limited to scheduling, customer service, authorizations, billing, client information
- Responsible for sharing role in telephone communications for home based and community sessions
- Responsible to verify all patients for their therapy encounter (can include insurance verifications, demographics, prescriptions) and ensure are updated in EMR system (Prompt EMR)
- Assisting billing specialist as needed (experience with CPT codes for PT, OT, SLP billing a plus)
- Assisting with insurance credentialing of staff through on line PECOS systems for Medicare
- Assisting with weekly reports from EMR system and communicating information to shared drive with office/clinical leads
- Assists with daily business functions that may include, but not limited to monthly vendor billing, website and marketing inquiries
Job Requirements:
- High School Diploma/GED required
- Highly organized individual required with exceptional interpersonal skills
- Previous healthcare office experience including scheduling, billing and registration is a plus
- Proficient computer skills (we use Google products)
- Excellent customer service skills
- Team oriented individual with solution based approach