Dream Center Indianapolis Inc. Lead Life Coach Indianapolis, IN · Full time

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The Dream Center serves as a resource center focused on disrupting and reversing the cycle of poverty. We take at-risk families on an 18-month pathway out of poverty. We partner with local, state, and federal resources to provide the training and support that produce a clear, permanent pathway from poverty to a life of prosperity, all under one roof.

DREAM CENTER INDIANAPOLIS | Position Description

LEAD COACH

Full Time, Salaried | 30 Hours per Week | Primarily Virtual | Certified Life Coach Required

Reports To: Chef Mission Officer

Employment Type: Full Time

Location: Hybrid (In person & Remote).

Coaching Format: Weekly group coaching and weekly 1:1 sessions

Certification: Required

OUR CORE

The Dream Center exists to disrupt and reverse the cycle of poverty. Our mission is to take women, single mothers and former foster youth, poised to succeed on a 12-24 month pathway from poverty to prosperity, through a network of providers in a campus-like environment.

Every Associate is expected to live out our five Core Values:

- Servant Leadership — We empower and support each other to collectively achieve our mission.

- Innovation & Synergy — We creatively explore new ideas and leverage unique gifts to find solutions. Nothing is off the table.

- Radical Accountability — Everyone plays a role in producing outcomes that last, and we hold each other accountable in a constructive learning environment.

- Honor — We are fair. Everyone is treated equally regardless of role, title, or tenure.

- Tangibility — Biblical principles are caught before taught.

ABOUT THIS ROLE

The Lead Coach is the primary coaching presence in Dream Center Indianapolis's Life Coaching System. This person delivers both group and 1:1 coaching to participants, building consistent, trusted relationships that drive real outcomes: certification, savings, and career development.

Coaching Format: This role delivers coaching through a combination of a weekly group session and weekly 1:1 sessions for additional support. This is not a rigid, one-size-fits-all schedule, it flexes with Pathway System needs.

CORE RESPONSIBILITIES

1. Group Coaching

- Deliver weekly virtual group teaching and coaching sessions to participants within a cohort

- Create a group environment that feels safe, encouraging, and consistent with Dream Center's coaching approach

- Adjust group session focus and pacing based on where the cohort is in her journey

- Use group sessions to build peer connection and shared accountability among participants

2. 1:1 Coaching

- Deliver weekly 1:1 coaching sessions, virtually, to individual participants as needed

- Open sessions with celebrations and follow the Dream Center coaching structure: celebrations, review last week, current challenge, next step, encouragement close

- Help participants set and pursue their three core goals: certification, savings, and career devleopment

- Support participants in identifying and working through the real obstacles that get in the way of her goals

- Stay present and flexible when life disrupts the plan, know when to hold the goals and when to simply show up

3. Participant Progress Tracking

- Submit a brief session report after each session — date, focus, action item, any concerns or milestones

- Maintain up-to-date records of participant goals, progress, and session notes in Dream Center's tracking system (ETO)

- Track attendance and flag missed sessions promptly so the team can follow up

- Identify participants at risk of disengaging and communicate concerns to leadership early

- Monitor milestone progress — certification, savings, and employment — and flag achievements for reporting

4. Collaboration & Escalation

- Communicate regularly with the Program Director about caseload, participant needs, and any concerns

- Escalate immediately when a participant's situation exceeds coaching scope: mental health crisis, safety concern, housing emergency

- Coordinate with other team members during high-enrollment periods when caseload support is needed

- Participate in required virtual team meetings for strategic updates and participant review

5. Coaching/Teaching Content & Resource Creation

- Short teaching videos on core coaching topics for participants to revisit

- Spotting gaps where a resource or support space doesn't exist yet, and building it

- Reusable materials that reinforce group and 1:1 sessions

- Support spaces for encouragement outside of scheduled sessions

QUALIFICATIONS

Required:

- Active life coaching certification

- 3-5 years of direct coaching or related experience working with individuals on personal and professional goals

- Experience delivering both group and 1:1 coaching

- Demonstrated experience working with women navigating poverty, workforce barriers, or major life transitions

- Strong relationship-building skills: warm, consistent, reliable, and able to establish trust quickly, in both group and individual settings

- Ability to manage a coaching caseload with organization, care, and consistent follow-through

- Comfort with documentation and session tracking

- Strong verbal and written communication skills

- Comfort with virtual coaching via Zoom and digital tools for tracking and communication

- Alignment with Dream Center Indianapolis's mission, values, and faith-informed culture

Dream Center Indianapolis | Lead Coach — Position Description