We are an expanding, niche estate planning firm headquartered in Northern Virginia. We support clients across Virginia, Maryland, West Virginia, and the District of Columbia with tailored estate planning services, and we manage probate matters statewide in Virginia.

About Us

We are an estate planning law firm seeking a professional and organized receptionist to be the first point of contact for our clients. Our practice is dedicated to providing exceptional service to families during important life transitions, and we need someone who can help create a warm and professional atmosphere from the moment clients walk through our door.

Key Responsibilities

Front Desk Operations

· Answer and direct all incoming calls professionally

· Screen and route calls appropriately between intake team and existing client support

· Greet and welcome clients and visitors

· Announce client arrivals to appropriate staff members

· Accept deliveries and coordinate distribution

· Maintain neat and professional reception area

Meeting Support

· Prepare conference rooms for client meetings and signings

· Ensure office is stocked with water, coffee, and supplies

· Clean and reset conference rooms after meetings

Office Management

· Monitor and maintain office supply inventory

· Stock and organize kitchen and break room areas

· Handle outgoing mail and courier services

· Maintain organized filing systems

· Manage shredding of confidential documents

· Monitor and restock office equipment (printers, copiers) and report issues

· Assist with scanning and filing as needed

· Serve as backup for data entry and call management for legal and intake department

Administrative Support

· Assist with basic calendar management

· Help maintain office organization systems

· Support staff with basic administrative tasks as needed

Qualifications

· A friendly and positive attitude

· Experience answering phones and transferring calls

· Good decision-making skills

· Ability and comfortability with following directions exactly as provided

· Ability to maintain a calm and professional demeanor when dealing with (rare) difficult callers

Work Environment

· Professional Office Setting

· Business professional dress code

NOTE TO APPLICANTS

Please do not call the office introducing yourself or asking for an update. As we work our way through the applications, we will contact you if we are interested in learning more about you.