Essential Functions
Patient Care and Clinical Tasks:
- Obtain and record vital signs (blood pressure, heart rate, temperature, etc.).
- Administer medications and injections, including IVs as ordered by physicians.
- Perform wound care, dressing changes, and other nursing procedures.
- Assist with minor medical procedures and exams.
Patient Communication and Education:
- Educate patients about medication regimens, chronic disease management, and health maintenance as directed by physicians.
- Provide instructions for follow-up care, screenings, or referrals.
- Answer patient questions and address concerns with compassion and clarity.
Clinical Documentation:
- Accurately document patient information, encounters, and treatments in the EHR system.
- Maintain organized and up-to-date patient records for provider review.
Coordination of Care:
- Collaborate with physicians and other staff to coordinate patient care.
- Communicate with pharmacies, labs, and referral sources as needed.
- Assist in the referral process and follow up with patients regarding appointments.
Operational Support:
- Monitor and manage medical supplies and medications, ensuring inventory is adequately stocked.
- Maintain cleanliness and organization of exam rooms and equipment.
- Follow infection control protocols to ensure a safe environment for patients and staff.
- Flexibility to assist with front desk operations or scheduling if needed.
- Willingness to support the dynamic needs of a growing practice, including completing duties beyond those listed in the job description when requested by clinic leadership.
Patient Flow Management:
- Assist in triaging patient concerns and forwarding urgent matters to the appropriate provider.
- Ensure smooth patient flow by preparing patients promptly and coordinating with other staff.
Knowledge, Skills, and Abilities
- Ability to have compassion, empathy, and dedication to patient well-being.
- Excellent verbal and written communication skills, with strong interpersonal, organizational, and documentation abilities to effectively interact with various departments and individuals.
- Strong knowledge of medical procedures, nursing techniques, and medications relevant to primary care.
- Willingness to assist with both clinical and administrative tasks when needed.
- Proficiency in using office productivity software and electronic health record systems.
- Ability to solve problems timely and ensure prompt resolution.
- Ability to work effectively and efficiently in a growing and changing environment, and skilled at multi-tasking.
Education and Experience
- Graduate from an accredited Practical Nursing program.
- Current and active LPN license in the state of NC.
- Previous experience in primary care, outpatient, or family medicine setting preferred.
- Proficiency in Electronic Clinical Works (ECW) software preferred.
- Current Basic Life Support (BLS) certification preferred.
- Advanced Cardiovascular Life Support (ACLS) certification preferred.
- Minimum of 5 years administering medications and injections, including IVs as ordered by physicians required.
Physical and Mental Requirements:
Physical Demands:
- While performing the duties of this job, the employee is regularly required to sit, talk, or listen.
- The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or clinic staff.
- Occasionally assists with moving wheelchair bound patients, clinical equipment, and office supplies up to 35 pounds.
Mental Demands:
- Ability to problem solve.
- Ability to work under pressure or in stressful situations.
- Ability to make quick decisions.
- Ability to multi-task
- Ability to use discretion and sensitivity.