Doggie Salon & Spa Front Desk: Canine Concierge & Wagging Welcome Warden San Luis Obispo, CA · Full time

Are you a pet enthusiast with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where every day brings furry faces and wagging tails? If so, we have the paw-fect opportunity for you! Join our pack as a Canine Concierge & Wagging Welcome Warden at our vibrant dog grooming salon, where every woof and wiggle counts.

Description

Role and Responsibilities:

As our Canine Concierge & Wagging Welcome Warden, you'll be the face (and wagging tail) of our salon, providing an exceptional experience for both our four-legged clients and their humans.


Your responsibilities will include:

  1. Warm Welcome: Greet every customer and their canine companion with a smile, a tail wag, and a genuine enthusiasm for all things furry.
  2. Paw-some Customer Service: Assist customers with appointments, inquiries, and requests, ensuring their experience is as smooth as a freshly groomed coat.
  3. Tail-Wagging Treatments: Schedule grooming appointments with precision and care, tailoring each visit to meet the unique needs of our furry clients.
  4. Puppy Love and Pampering: Shower our canine guests with love, attention, and the occasional belly rub while they wait for their grooming session.
  5. Fur-tastic Communication: Keep pet parents informed about their furry friend's grooming progress and any special care instructions.
  6. Sniffing Out Solutions: Handle customer concerns and feedback with grace and empathy, ensuring every issue is resolved with a wag and a smile.
  7. Top-Dog Organization: Keep the front desk area tidy, stocked, and ready to roll, ensuring a seamless experience for both customers and staff.


Qualifications:

To succeed as our Canine Concierge & Wagging Welcome Warden, you'll need:

  • A passion for pets and a love for all things canine.
  • Exceptional customer service skills with a knack for making tails wag and hearts melt.
  • Strong communication skills, both bark and human, with a friendly and approachable demeanor.
  • Organizational prowess to keep the front desk running like a well-oiled grooming brush.
  • The ability to remain calm and composed in a fast-paced environment, even when faced with a pack of excited pups.


Joining our pack comes with its perks, including:

  • Competitive wag-e based on experience.
  • Opportunities for growth and development within our paw-some salon.
  • The chance to work alongside a team of passionate pet enthusiasts in a fun and supportive environment.
  • Plenty of puppy kisses and wagging tails to brighten your day.


Pay rate will be depending on experience but expect a generous range for quality talent. Pay raises are based on reliability and ability to complete tasks efficiently, not on time spent working with us. So, bring a good attitude and work ethic, and we are happy to increase pay correspondingly!


Total Rewards & Perks:

  • 6% company match on 401(k)
  • Employer sponsored savings account (20% APY up to $1,000/yr)
  • $25 per week DoorDash credit
  • Ongoing education stipend
  • Sales incentive contests and bonuses
  • 2024 profit-sharing plan
  • Pending in 2024: Healthcare reimbursement plan



Howl to Apply:

If you're ready to unleash your passion for pets and provide the ultimate grooming salon experience, we want to hear from you! Please submit your resume, along with a tail-wagging cover letter telling us why you're the top dog for the job.

Join us in making tails wag and hearts melt—one grooming appointment at a time!

Salary

$16 - $18 per hour