Maintains a clear, end-to-end operational picture of the IT ecosystem supporting the Louisville production facility. Serves as the primary hands-on IT lead for plant troubleshooting, incident management, shop-floor hardware, user support, and onboarding credentials, ensuring zero downtime on the manufacturing line.
About the Role: The IT Systems Administrator is the technical backbone of our Louisville manufacturing plant, bridging local production operations with local users and our global IT infrastructure. Working directly on-site, you will be responsible for diagnosing network and equipment faults, owning production-impacting IT incidents, managing vendor resolutions, providing day-to-day desktop and printer support, and managing technical onboarding (including user account credentials, system access, and time clock setup) for all incoming employees.
Key Responsibilities:
Essential Job Functions & Duty Disclosure:
Physical Demands: Frequent standing, walking across the manufacturing plant floor, bending, stooping, crouching, and repetitive hand/wrist movements. Must be able to regularly lift, move, and position IT equipment, servers, and peripherals weighing up to 40 lbs.
Work Environment: Active manufacturing and office environment with exposure to plant machinery, production lines, server rooms, and moderate noise. Required PPE includes safety glasses and non-slip, closed-toe shoes when on the plant floor.
Duties Disclaimer:
This job description outlines primary duties and responsibilities but is not intended to be an exhaustive list. Duties, responsibilities, and activities may change or be assigned at any time with or without notice to support manufacturing demands.