DIA General Administrator - I Dallas, TX · Part time

Apply for General Administrator - I

Our business is made up of a conglomerate of individual companies--each offering specific real-estate related services. Our primary businesses include (1) a mortgage servicing company; and (2) a professional legal practice. We provide mortgage loan servicing assistance, document preparation services, and consulting services to private mortgage lenders throughout the state of Texas. Our legal practice offers an array of general business and real-estate related assistance.

• Candidate must be bilingual
• Assists teammates in responding to all inbound call and/or electronic customer inquiries
• Daily payment processing on regular/irregular payments
• Assists walk-in customers and offers follow-up upon resolution
• New legal client/title file onboarding and closing of all general elements across company systems
• Assists team members with fulfillment of daily, weekly, monthly, annual customer statements, notices, and outbound call requirements
• Assists teammates with occasional office tasks to ensure tidy office presentation and trash removal and other various responsibilities as assigned
• Effectively use company's internal systems as required to assist team with meeting output requirements
• Effectively communicate with team/supervisor to ensure output requirements met
• New account intake and onboarding of all critical elements across company systems

Company offers benefits including health insurance coverage, a generous PTO policy, and a variety of bonus offerings that range from standard annual bonuses to incentivized bonus programs.