DemandMaven, Inc Client Project Manager (Contract) Remote · Part time

The Client Project Manager will oversee all our active client projects.

Description

Do you have agency experience and love being client facing and managing multiple accounts at one time? Are you a project management and operations guru? We are a growing, fast paced, woman-owned consultancy and are seeking someone stellar to join our team! If this sounds like you, we want to hear from you!


Who We Are:

DemandMaven is a woman-owned growth consultancy that helps growing SaaS companies and startups find their absolute best growth opportunities, troubleshoot their growth, and generate their next $1M ARR. DemandMaven also works with early-stage SaaS companies on their go-to-market strategies and finding product-market fit.


Hours: 20 hours per week

Location: remote


Role & Responsibilities

  • Manage all client projects including onboarding and setting up the account, overseeing completion of all deliverables and closing out each project once complete
  • Be the main point of contact on each project
  • Attend onboarding and demo calls, and any other client facing meetings throughout the project
  • Create and share agendas before all meetings and follow up with action items in Slack and in Notion, our internal project management tool
  • Communicate consistently with clients and set expectations on timelines and deliverables
  • Manage team resources as it relates to tasks for each account
  • Work with the team to ensure deliverables are met on time, help troubleshoot any internal blockers
  • Keep a close eye on client Slack channels, reply to questions and pull in appropriate teammates as needed
  • Provide a positive customer experience for all clients throughout their project


About You

Must Haves:

  • 4+ years professional experience in project management, operations, or office administration
  • Experience in client facing operations
  • Experience working remotely with a distributed team in multiple time zones
  • Comfortable working asynchronously using tools like Notion, Loom, and Slack
  • You have a natural discipline for being organized and can easily manage your time
  • You're amazing at setting expectations on when tasks will be done
  • You are proactive and get tasks done without being reminded or prompted
  • You stay curious and welcome feedback
  • You have a track record of operating independently, demonstrating creativity, and completing projects in a highly organized manner
  • You have excellent communication skills and expectation-setting about deliverables and tasks
  • You’re a strong writer and/or editor (superior proficiency in English a requirement)
  • You have the ability to maintain high quality work while meeting tight deadlines on multiple projects simultaneously
  • You love collaborating with a small team on many different types of projects

Serious Bonus Points:

  • Experience with an agency or professional services organization
  • Experience working in SaaS, startup, technology or marketing industries


Compensation:

  • $50-$60/hour


What's In It For You:

  • Work with a SaaS growth consultant with a proven track record
  • Learn tons about many different markets and products
  • Access to a variety of marketing, demand gen, and SaaS courses we have purchased over the years
  • Work with an awesome team and clients you'll actually want to work with and learn about

Salary

$50 - $60 per hour