Delaware State Bar Association IT Coordinator Wilmington, DE · Full time Company website

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Our primary mission is to serve the lawyers and judges who are licensed to practice law in the State of Delaware, but in doing so we serve the public as well.

The Delaware State Bar Association exists for the advancement of the science of jurisprudence, securing proper statutory reforms, preserving proper standards for members of the Bar, maintenance of honor and dignity in the profession, upholding principles of legal ethics and professional responsibility, cultivation of fraternal relationship among the Bench and Bar of Delaware, and the perpetuation of legal history and such other things.

This is a hybrid position based in Wilmington, Delaware, combining both in-office and remote work. Because this role regularly interacts with employees, members, vendors, and event participants, it is ideal for a technology professional who enjoys building relationships, providing exceptional customer service, and helping others solve problems. The successful candidate will be approachable, responsive, and solution-oriented, with the ability to translate technical issues into practical business solutions while supporting a collaborative team environment.

Why You'll Love This Role

• Serve as the go-to technology resource for a respected statewide professional association
• Enjoy a mix of hands-on technical support, website management, and project coordination
• Build relationships with staff, members, and vendors while making a visible impact on the organization
• Work in a collaborative hybrid environment that values service, innovation, and continuous improvement

Essential Job Functions:  

The essential job functions include, but are not limited to the following: 

• Manage technology support requests and coordinate with vendors to resolve issues
• Maintain and update the Association's WordPress website
• Use WordPress, HTML, CSS, and basic PHP/JavaScript to support website functionality and enhancements
• Monitor website security and follow cybersecurity best practices
• Troubleshoot technical issues and escalate complex problems when needed
• Manage relationships with IT vendors, consultants, and service providers
• Recommend and implement technology solutions that support business needs
• Set up and support conference rooms, presentations, video meetings, webinars, and Association events
• Respond quickly to technical issues during meetings and events
• Maintain records of technology assets, software licenses, and vendor contract
• Support website integrations, hosting, domain management, and related technologies
• Track website performance and recommend improvements

Competencies:  

• Experience with IT support, vendor coordination, and technology operations 
• Experience with WordPress administration and working knowledge of HTML, CSS, PHP, and JavaScript
• Proficient with Microsoft 365 
• Strong communication and problem-solving skills 
• Experience with AMS, CRM, or membership management platforms 
• 3-5 years of progressive IT experience, ideally as the sole or lead IT resource  
• Familiarity with cybersecurity, networking, and cloud-based systems 
• Experience supporting audiovisual and webinar technologies 

Education and Experience:  

Associate's or Bachelor's degree in Information Technology or related field, or equivalent experience 

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.  

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.