DedCool VP of Operations Remote · Full time Company website

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DedCool is a genderless fragrance house on a mission to build a new olfactive system. We are redefining what functional fragrance means, extending scent beyond the bottle into laundry detergent, car fresheners, lip balm, and beyond. Our products are clean, sustainable, and designed for everyone. We don’t believe in gender rules, we believe in personal expression, and we’re building a brand and a world that reflects that. Our retail partnerships are where the DedCool world meets the customer in real life. From our largest, most strategic doors to the specialty accounts that define the brand’s edge, how we show up on shelf shapes how the brand is understood. We are looking for someone who can carry that responsibility with both commercial rigor and genuine love of the category.

The Role

The DedCool Operations team plays a critical role in sourcing, developing, manufacturing, and delivering differentiated fragrance and lifestyle products to our customers. This team is accountable for scaling and improving our business operations to support our rapid growth. The team is highly strategic, data driven, and analytical and works in a highly cross-functional manner with our Finance, Commercial, Creative, Product, and Marketing teams.

The ideal candidate will be data-driven and analytical, highly collaborative, skilled in developing business relationships, and have experience in operations. She/he/they should be highly detail-oriented, able to manage many projects and initiatives simultaneously, and see and build the bigger picture for an exciting future.

Responsibilities and Duties

• Lead DedCool's most critical strategic operations projects across the supply chain — defining and scoping new projects, including retail and international expansion, leading analysis and execution, and presenting insights and results to the COO and Executive Team
• Manage DedCool's three key operations functions: procurement, fulfillment and logistics, and supply planning
• Continue to manage and build the Strategic Operations team at DedCool — hiring and developing a high-performing team to support our rapid growth
• Lead strategic sourcing — identifying new suppliers, manufacturers, and packers to support new product launch goals and working with our existing suppliers to improve quality and reduce cost
• Oversee manufacturer/packer/packaging operations in the supply chain with procurement team — managing day-to-day relationships and processing including ordering, quality, testing, and cost optimization
• Support demand and supply planning with Supply Planner — working closely with Finance, Marketing, and Commercial teams to optimize inventory planning and management
• Partner with the Commercial and Operations teams to ensure retail launches and BAU operations are successful (e.g. in-store marketing displays, inventory and PO planning, 3PL and EDI management, etc.)
• Support freight/logistics/fulfillment management with Fulfillment Operations team — oversee relationship with our 3PL, manage operational performance, and lead analysis to identify and execute improvement opportunities
• Partner with Product Development team on bringing new products to market by working with manufacturers
• Run ad hoc analyses and support project management of various key initiatives
• Be highly proactive in monitoring and analyzing performance to identify and resolve potential issues early
• Be highly proactive in identifying opportunities to improve performance including cost, quality, and accuracy
• Be a leader in our operations team and help develop the people and technology infrastructure required for a high-performing Strategic Operations function in a consistently growing and evolving role

Qualifications and Skills

• Experience:
• Bachelor's Degree and equivalent work experience in a highly analytical role
• 7+ years of experience in management consulting or a large CPG/Retailer, or a startup with experience in operations (experience with manufacturers, suppliers, or retailers is a bonus)
• Startup/e-commerce/fragrance or lifestyle brand experience or passion is a plus
• Interpersonal:
• Strong leadership and communication skills: listen, reflect, proactively learn, and thoughtfully mentor
• Ability to work effectively with different groups of individuals — a team player
• Ability to manage multiple moving pieces — hard working, organized, and results-oriented
• Strong time management and prioritization skills
• Excitement for startups and building a company from the ground up

Benefits and Perks

• This is a full-time role with an anticipated base compensation range of $180,000 – $210,000
• Medical, Vision, and Dental Coverage and 401K
• Monthly Fitness Reimbursement

DedCool is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

DedCool believes in the power of building a diverse and culturally inclusive team. We seek candidates from all backgrounds to join our teams. We're driven to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of DedCool.