CubX Tier 2 - IT Engineer Lakewood, NJ · Full time

Apply for Tier 2 - IT Engineer

CubX is an innovative and evolving IT company focused on new technologies and ideas to simplify everything about technology. As a fast growing company CubX is seeking motivated members to join the team and help us reach the eventual goal of revolutionizing the industry.

Our clients are our friends not just tickets!!

• Competencies:
• 1 YR or more experience in Level 2 Helpdesk
• Proficient in the following
• Intune
• Office 365 applications
• Office 365 Compliance Center
• Office 365 Security Center
• Email security and configuration
• OneDrive
• Basic Azure knowledge
• Basic desktop troubleshooting
• Basic networking knowledge
• Printer troubleshooting
• Hardware Troubleshooting

Expected responsibilities:

* Managing and staying on top of your workload

* Maintaining a helpful and friendly relationship with the clients

* Keeping your tickets up to date

* Assistance with project/onsite work

* Occasional after hours on-call support

* Proactively identifying and resolving issues