Crumbl
Crumbl Shift Lead
Warrington, PA
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Part time
Crumbl is looking for store leaders who serve customers with the highest standard, make amazing cookies, and provide effective guidance for their coworkers. We want shift leads who will work alongside bakers, help the crew work efficiently, and provide hands-on training. If you can engage and inspire the team, deliver world-class customer service, and serve incredible quality cookies to our customers, we want you!
Description
Advantages of being a Crumbl shift lead
- All Sundays off
- Competitive hourly wage plus tips
- Flexible scheduling
- Employee discounts
Opportunities:
- Career growth – we develop leadership talent internally and promote from within
- Future locations are coming to our area and will need additional management talent
- High-performing shift leads will be considered for management roles as this and other stores grow
 Responsibilities:
- LEADERSHIP: Patiently supervise and support team members as they bake and present world-class cookies to our customers
- PEOPLE DEVELOPMENT: Assist team members in developing skills and capabilities for their current and future roles through hands-on training
- OPERATIONS: actively manage and ensure quality control in all operational areas of the bakery
- CUSTOMER SERVICE: Create raving fans through genuine, welcoming, and friendly interactions with every customer that comes into Crumbl
- COMMUNICATION: Communicate clearly and frequently with store leadership team and the Crumbl Crew
- TECHNOLOGY: Use Crumbl business technology appropriately, staying current on all training
- EFFICIENCY: Provide exceptional guest service in a quick, high-quality manner, creating a memorable experience for our team members and our guests
- TIME MANAGEMENT: Prioritize time, know where to dedicate time, and choose the most important tasks and duties daily
- ATTENTION TO DETAIL: Highly aware of the details of baking and customer service, ensuring those details are communicated and taught to the team to deliver excellence daily
- CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe bakery environment, exceeding regulatory and company requirements at all times
- SAFETY: Ensure safety procedures are followed at all times
Qualifications:
- CHARACTER: Strong personal values displayed through action and word
- WORK ETHIC: Commitment to giving exceptional effort consistently in all responsibilities
- CULTURAL FIT: Strong internal "why" that aligns with owners and Crumbl, similar values and character, and a passion for food and baking
- EXPERIENCE: Prefer one year of business, leadership, management, and food or restaurant experience
- EDUCATION: Prefer high school graduate or higher
- COMMITMENT TO THE CUSTOMER & EXCELLENCE: Genuine desire to serve others while having a passion for excellence in everything you do
Are you who we are looking for? Apply today! We would love to hear from you!
Following hiring, all training will be provided. Store managers will support shift leads in learning the processes needed to be successful. Compensation will be $12 to $15 per hour plus tips. Tips average $3-4+ per hour for total hourly compensation of $15-19+. Strong candidates can receive guaranteed minimum tip payouts.
Salary
$12 - $15 per hour