About Us:
At CRQ Value-Based Care, we recognize the challenges that private practices encounter in today’s healthcare environment. We specialize in implementing comprehensive solutions for value-based care programs and care coordination specifically designed for private practices across the nation.
Position Overview:
We are seeking a detail-oriented and compassionate Remote Medical Assistant to join our healthcare team. This remote position is ideal for a motivated individual who thrives in a fast-paced environment, has excellent communication skills, and possesses a strong understanding of medical terminology and patient care protocols. You will play a vital role in enhancing patient experience and supporting the day-to-day operations of a virtual healthcare practice.
Key Responsibilities
- Conduct comprehensive assessments and evaluations of patients with chronic conditions, developing personalized care plans tailored to individual needs.
- Utilize telehealth technologies to monitor patient progress, provide education and encourage adherence to treatment plans.
- Collaborate with interdisciplinary teams, including physicians, nurses and other healthcare professionals, to ensure coordinated care delivery.
- Identify barriers to care and work proactively with patients to overcome challenges that may affect their health outcomes.
- Document all interactions and updates in electronic health records (EHR) accurately and promptly.
- Engage in regular follow-ups with patients via phone calls or video consultations to assess their progress and adjust care plans as needed.
- Provide support and resources for patients’ caregivers to enhance the overall management of chronic illnesses.
Requirements:
- High school diploma or equivalent (Associate's degree in Medical Assisting or related field preferred).
- Completion of an accredited Medical Assistant program (certification as a Medical Assistant is preferred).
- At least 1-2 years of experience as a Medical Assistant or in a healthcare-related role.
- Proficiency with Electronic Health Record (EHR) systems and telemedicine software.
- Knowledge of HIPAA and healthcare compliance standards.
- Excellent communication and interpersonal skills for interacting with patients remotely.
- Prior Experience in Chronic Care Management or Remote Patient Monitoring (preferred)
Benefits:
- Competitive salary based on experience.
- Health benefits (medical, dental).
- Paid time off and sick leave.
- Continuing education support and certification reimbursement.