Craft Health Group LLC Front Desk Receptionist Broken Arrow, OK · Full time Company website

Apply for Front Desk Receptionist

At Craft Health, we're redefining healthcare with personalized solutions that make prevention, accessibility, and innovation a reality today - so you can live a better tomorrow.

Tulsa Accident Care Center is an innovative, patient-focused medical practice seeking a Medical Office Receptionist for our Broken Arrow, OK clinic. This role is responsible for managing front-desk operations, supporting an exceptional patient experience, and assisting with daily administrative and clinic processes.

Qualified candidates will:

• Be enthusiastic and engaging, ensuring a welcoming environment and excellent service to all patients.
• Provide compassionate and comprehensive approach to patient communication and engagement.
• Be professional, punctual, and courteous.
• Have excellent interpersonal, listening, oral, and written communication skills.
• Consistently demonstrate sound ethical judgment, integrity, and accountability in all interactions.
• Have a high level of discretion and professionalism in working with confidential information.
• Have the ability to trouble-shoot and effectively handle a broad range of issues and people.
• Be proficient in Excel, Word, and Outlook, and have the ability to learn & effectively utilize other business systems. Prior EMR & CRM experience preferred.
• Have strong attention to detail and accuracy in all correspondence and records management.
• Be highly organized with demonstrated time management skills.
• Be strongly self-motivated, self-aware, and focused on continuous improvement
• Have an Interest in the health industry.
• Prior experience in a medical setting is preferred.
• Be available M-F between the hours of 8:00 am – 6:00 pm.

Job Duties include:

• Maintain a professional, relaxing, and inviting environment for our patients.
• Ensure guests are greeted as they arrive & check-in for their appointments.
• Ensure the front is effectively & efficiently staffed, organized, and operational.
• Answer phones and make outbound calls to schedule patients, including follow-up calls and appointment reminders.
• Enter patient data and information.
• Manage inbound and outbound mail.
• Cross train in massage therapy, electrical stimulation, ultrasound, and traction modalities.
• Carry out routine housekeeping functions.

Why Work with Us?

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• Collaborative and supportive work environment.
• Cutting-edge imaging technology and equipment.

Craft Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance