Cowford Consulting LLC Freight Sales Account Manager Jacksonville, FL · Full time Company website

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Job Title: Freight Sales Account Manager - Experienced

An established freight brokerage is seeking a Freight Sales Account Manager with experience in less-than-truckload (LTL) transportation. This position focuses on developing new business, strengthening customer relationships, and delivering freight solutions that meet customers’ shipping needs.

The ideal candidate combines LTL knowledge with consultative sales skills, sound problem-solving abilities, and a commitment to responsive customer service. National account experience is highly valued.

Key Responsibilities

• Develop new LTL business and identify opportunities to introduce additional transportation services.
• Meet with prospective and existing customers to understand their shipping requirements and recommend appropriate solutions.
• Manage customer relationships, supporting account retention and growth.
• Coordinate with internal teams and carriers to address service needs and resolve shipping issues.
• Conduct quarterly business reviews to assess service performance, discuss customer needs, and identify growth opportunities.
• Maintain accurate account information, sales activity records, and follow-up documentation.
• Perform other related duties as needed.

Qualifications

• Minimum of five years of LTL transportation experience.
• Demonstrated ability to build customer relationships and identify sales opportunities.
• Strong communication, telephone, negotiation, and problem-solving skills.
• Excellent organization, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Outlook, Word, Excel, and standard computer functions.
• Ability to work effectively with customers, carriers, and internal teams.
• College degree preferred, but not required.

Preferred Experience

• National account sales or account management.
• A demonstrated record of winning and growing LTL business.
• Experience developing transportation solutions for customers with complex shipping needs.

Benefits

• Annual Bonus reflecting both individual contribution and overall company performance.
• Employer contribution of more than 50% toward health insurance premiums.
• Employer contribution of 50% toward dental and vision premiums, including dependent coverage.
• Flexible Spending Account (FSA).
• 401(k) contribution match of up to 4%.
• Company-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment coverage.