Council for Higher Education Accreditation Digital Content Specialist Washington, DC · Full time

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A national advocate and institutional voice for academic quality through accreditation, the Council for Higher Education Accreditation (CHEA) is a U.S. association of degree-granting colleges and universities and recognizes institutional and programmatic accrediting organizations. CHEA is the only national organization focused exclusively on higher education accreditation and quality assurance.

Key Responsibilities

• In collaboration with the communications staff, coordinate the organization and publishing of content across various communication channels, including email, websites, social media platforms, and printed materials.
• Update webpages, including page headings, links, metadata, images, downloadable files, and related content.
• Apply search-engine-optimization, accessibility, usability, and plain-language practices to improve content clarity, findability, performance, and access for diverse audiences.
• Assist in monitoring assigned website sections for outdated, duplicate, inconsistent, or broken content; correct routine issues and coordinate larger updates with the Web and Technology Manager and content owners.
• Assist in copyediting and proofreading published content for grammar, spelling, punctuation, syntax, clarity, organization, tone, consistency, accuracy, readability, and adherence to CHEA’s editorial and brand standards.
• Support in-person and virtual events, including CHEA Webinars and the Annual Conference.
• Support ongoing updates to CHEA’s online directories and related data-driven content.
• Use website, email, webinar, registration, and social-media analytics to prepare routine reports, identify content-performance trends, and recommend practical improvements.
• Create, edit, and prepare multimedia assets—including graphics, photographs, audio, video, captions, and transcripts and maintain organized digital files, image and media libraries, permissions and copyright records, and templates.
• Carry out other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in digital media, marketing, web content, publishing, communications, journalism, English, or a related field.
• One to three years of professional experience; relevant internships or substantial applied experience may be considered as part of the experience requirement.
• Copyediting and proofreading skills, with strong command of grammar, spelling, punctuation, usage, and organization.
• Demonstrated attention to detail and ability to identify factual inconsistencies, broken links, formatting issues, unclear language, and other publication-quality concerns.
• Ability to manage multiple assignments and deadlines, maintain organized workflows, and collaborate professionally with colleagues at different levels of the organization.

Preferred Qualifications

• Experience using a content-management system to build, edit, format, and publish webpages, experience with CRM platforms, Drupal, familiarity with HTML, metadata, SEO, accessibility, and web-quality assurance is preferred.
• Experience supporting email marketing, social media, webinars, virtual events, registration platforms, photography, graphic design, video is preferred.
• Proficiency with Microsoft 365 applications; familiarity with Adobe Creative Cloud, Canva, webinar platforms, analytics tools, project-management systems, or similar digital-production tools is a plus.
• Familiarity with Associated Press style or another professional editorial style guide.

Employment Status

• All applicants must be authorized to work in the United States. New hires must complete an I-9 Form on the first day of employment verifying their identity and employment authorization.
• CHEA does not sponsor applicants for work visas.

Location

This position requires an in-office presence three days per week (Tuesday, Wednesday, and Thursday). CHEA's office is located at 1 Dupont Circle NW, Suite 510, Washington, DC.