Congolese integration network Housing Case Manager SeaTac, WA · Full time

The Housing Case Manager is responsible for providing comprehensive case management services to homeless asylum seekers temporarily housed in a hotel. This role is crucial in ensuring that clients receive the necessary support and resources to transition into stable housing.

Description

Department: Health Board

Reports To: Senior Program Director

Job Level: Temporary until June 2025

Effective Date: 1/14/2025

Purpose of Role

The Housing Case Manager is responsible for coordinating services and resources that contribute directly to the well-being and stability of clients.

Key Responsibilities

Client Assessment: Conduct thorough assessments of clients' needs and develop individualized service plans.

Resource Coordination: Connect clients with appropriate community resources, including housing, healthcare, employment services, and other needed services.

Advocacy: Advocate on behalf of clients to ensure access to necessary services and support.

Documentation: Maintain accurate and up-to-date records of client interactions and progress.

Performance Expectations

Client Engagement: Maintain regular contact with clients to monitor progress and adjust service plans as needed.

Outcome Achievement: Successfully transition clients from temporary housing to stable, long-term housing solutions.

Required Skills and Competencies

Technical Skills

  • Proficiency in case management software and tools
  • Knowledge of local housing resources and services

Soft Skills

  • Strong communication and interpersonal skills
  • Empathy and cultural sensitivity
  • Problem-solving and critical thinking abilities
  • Proficiency in Lingala, French, and Portuguese

Qualifications

Education: Bachelor's degree in Social Work, Human Services, or related field preferred

Experience: Previous experience in case management or social services, particularly with homeless populations

Certifications: None required, but relevant certifications are a plus

Working Conditions

This role is based in a hotel setting with standard working hours, and in the office. Occasional travel to community resource locations may be required.



Salary

$25 - $26 per hour