CompassPoint Community Partners, LLC
Resident Coordinator
Dayton, OH
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Full time
Company website
Be the Heart of Resident Experience During Construction We're seeking a compassionate, organized, and solution-oriented Resident Coordinator to serve as the vital link between residents and the construction team. In this key role, you’ll ensure residents feel informed, respected, and supported during every phase of the construction process. If you have a knack for communication, a calm presence under pressure, and a passion for making people feel heard—even in challenging environments, this is your opportunity to make a real impact on both community satisfaction and project success.
Description
Position Summary:
The Resident Coordinator serves as the primary point of contact between
the construction team and residents, ensuring effective communication, coordination of access, and oversight of any relocations to maintain resident satisfaction throughout the construction process.
Key Responsibilities:
Resident Communication: Distribute timely notices to residents regarding construction
schedules, relocation plans, and any changes affecting their living conditions.
Access Coordination: Facilitate and manage access to residential units for construction activities, ensuring minimal disruption to resident's daily routines.
Issue Resolution: Act as a mediator to resolve any concerns or complaints from
residents related to construction activities, escalating matters when necessary.
Documentation: Maintain accurate records of communications, inspections, and
resident feedback to ensure transparency and accountability.
Qualifications:
-Proven experience in tenant services, property management, or a related field.
- Excellent interpersonal and communication skills, with the ability to effectively interact with diverse resident populations.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks simultaneously and work under pressure.
- Proficiency in basic computer applications and documentation processes.
Working Conditions:
- Regular on-site presence within residential units during construction phases.
- Flexibility to address resident concerns outside of standard working hours, as needed.
- Collaboration with construction personnel, property management, and residents to
ensure project success and resident satisfaction.
This role is pivotal in bridging the gap between construction operations and resident well-being, ensuring that projects are completed efficiently while maintaining a high standard of resident care.
Note: There are two projects within a few miles of each other that will be overseen by this position so personal transportation is required. There will be a gas subsidy provided and there is also bonus potential for this position.
Salary
$40,000 - $42,000 per year