About Communities In Schools of Memphis: The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools have equitable access to services and interventions, empowering students to graduate from high school prepared for post-secondary opportunities. The organization's core values are passion, diversity, innovation, community and integrity. At CIS of Memphis, we are “all-in” for kids. It is our passion - it is our mission. At CIS of Memphis, we partner with Shelby County Schools, the Achievement School District, Charter Management Organizations, and Independent Charter Schools, to provide tailored resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. Through the implementation of our evidence based model of Integrated Student Supports, we provide targeted interventions and services by bringing community resources into schools, thus mitigating and eliminating non-academic barriers to student achievement. CIS of Memphis embeds full-time Student Support Specialists in schools to individually case manage students as well as connect the whole school to services. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do. Going forward, the organization is preparing to deepen its reach and impact and to thrive amid a resulting period of significant organizational growth. At CIS of Memphis, we are proud to be an equal opportunity employer for the benefit of our employees and community.

Completion of LINKED SURVEY is required to be considered

Title:  Program Manager, Communities In Schools of Memphis 

Reports to:  Director of Analytics and Data Management

Classification:  Exempt 

Status:  Full Time

SUMMARY:

The Program Manager provides oversight and supervision for CIS Memphis school-based programming across multiple sites. In this role, you'll directly supervise Student Support Specialists and maintain critical relationships between school leaders and CISM staff. The position requires strong analytical skills to interpret data and make programmatic decisions, the ability to juggle competing priorities across several schools simultaneously, and the leadership presence to coach staff, negotiate partnership agreements, and drive measurable student outcomes. You'll report to the Director of Analytics and Data Management and play a key role in scaling our impact across the community.

ESSENTIAL JOB FUNCTIONS

Student Support Specialist/Coordinator Supervision:

• Under the supervision of the Director of Analytics and Data Management and/or Human Resources, support the hiring process of Student Support Specialists
• Supervise and evaluate CIS Memphis Student Support Specialists assigned to your program area:
• Schedule and coordinate regular team meetings

1. Develop a system for weekly communication with Student Support Specialists

• Implement coaching tools designed to support Student Support Specialists
• Develop and implement an annual staff development plan for Student Support Specialists
• Implement processes and controls for Student Support Specialist supervision, performance reviews, arbitrations, and terminations
• Provide salary/bonus recommendations for Student Support Specialists to the Director of Analytics and Data Management
• Support Director of Analytics and Data Management with orientation and training as needed for Student Support Specialists and affiliate staff working with CIS Memphis schools

Program Supervision: 

• Provide day-to-day oversight of CIS Memphis school-based programming with
• Oversight of the development of school support plans for each school site under your supervision annually that meets the approval of the school principal, and the Director of Analytics and Data Management
• Supporting staff in the development of programs and activities to increase parent/caretaker involvement according to goals established by CIS Memphis
• Ensuring all requested reports are accurately completed and submitted on a timely basis to meet the reporting needs of CIS Memphis
• Maintaining appropriate associations to ensure the effective implementation of the CIS program in your assigned school sites
• Managing overall communications and relationships between school leaders/staff and CIS staff
• Oversight of school-based budgets

Program Administration:

• Work with the Director of Community Partnerships and Program Development to seek, negotiate, and maintain partnership agreements to secure needed social, educational, vocational and cultural resources and services for CIS Memphis schools.
• Attend required CIS staff meetings and training events, and other meetings as requested by the Director of Analytics and Data Management.
• Perform other duties as determined by the Director of Analytics and Data Management for the successful operation of the program.

QUALIFICATIONS:

• Master’s degree in social work, social sciences, education, or a related field 
• 3 years supervisory experience, preferably in the nonprofit field
• Experience with Communities In Schools preferred but not required
• Excellent written and verbal communication skills
• Familiarity with education, health and human services in Memphis
• Able to work independently, meet deadlines, work under stress, be resourceful and function as an effective team member
• Flexible and able to recommend programmatic changes in response to feedback from diverse constituents
• Valid TN driver's license
• Pass a criminal background check

REASONING ABILITY:

•  Ability to analyze and prioritize activities
•  Can work independently without constant supervision

PHYSICAL DEMANDS:

• Will require light lifting
• Must be willing to travel, as job requires

HOURS: 

This is a 12-month position. Working hours are generally 8:30 - 5:00 p.m., however it is expected that the Program Manager will work additional hours as necessary depending on programs and events planned and will have a flexible schedule to accommodate evening and weekend activities.

BENEFITS:

Compensation is commensurate with experience and includes a comprehensive, competitive benefits package.

• Salary Range for the position: $60,000-$65,000
• Health Care Plan (Medical, Dental & Vision)
• Long Term and Short-Term Disability 
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)