Commonplace Coffee Barista (Pittsburgh Locations Only) Pittsburgh, PA · Full time Company website

Apply for Barista (Pittsburgh Locations Only)

Please note that this application is for Pittsburgh locations only. We are always accepting and reviewing applications, and a member of our team will be in touch via email if we'd like to discuss your application further.

Essential Functions

• Greet all customers and visitors with a friendly smile.
• Provide friendly, efficient, and personal service to each customer and visitor.
• Create a rapport with customers by learning their names and favorite drinks.
• Educate customers on all of our products and services.
• Maintain high quality and consistent product standards.
• Strive for the highest level of customer satisfaction.
• Accurately process transactions in the POS system.
• Cup and taste coffee regularly to maintain familiarity with product and quality standards.
• Dial-in espresso equipment in accordance with quality standards and directives.
• Stay informed of new coffee availability and attributes.
• Maintain a clean and welcoming shop for all guests and fellow employees.
• Communicate with team members and management to solve problems and improve service.
• Support a positive work environment.
• Perform other duties as assigned by shop manager and supervisors.

Qualifications

• Strength in interacting with and caring for people and community.
• Demonstration of passion and enthusiasm for coffee.
• Customer service that is executed in a personal and professional manner.
• Understanding of coffee shops and specialty retail.
• Desire to educate others about coffee and espresso methods.
• Strong attention to detail and respect for cleanliness and sanitation.
• Enthusiasm for the task of ensuring that each customer and visitor has a quality experience in our shops.
• High integrity and personal responsibility.
• Openness to criticism and constantly striving to improve.
• Ability to multi-task with ease and problem solve under challenging conditions.

Physical Demands

• Stand and walk - must be able to stand for 4-8 hour shifts and move about the shop.
• Perform repetitive tasks - must be able to complete repetitive motions with the hands, wrists and forearms to operate espresso machinery.
• Taste and smell – must be able to detect and perceive the smells of coffee.
• Oral communication – must be able to clearly and effectively communicate with customers and team members.
• Carry weight, lift – must be able to lift up to 5 pounds frequently and up to 50 pounds occasionally.

Work environment

• Work is performed at the coffee shop.
• The work environment can be noisy.
• This job involves high amounts of customer interaction.

Supervisory responsibilities

• None

90 Day goals

• Satisfactory completion of onsite Commonplace Coffee orientation.
• Effective demonstration of the ability to work without supervision and with other team members.
• Effective demonstration of the ability to complete required tasks in a timely manner.
• Effective demonstration of the ability to communicate with management team.

Additional Benefits

• Barista shifts are tip eligible
• Paid Time Off
• Medical, Dental and Vision Plans with 50% employer coverage
• 401(k) Retirement Savings Program
• Gym Membership Subsidy
• Parental Leave
• Company Discounts