What You'll Do
Client Leadership & Communication
- Serve as the main point of contact for a portfolio of 2–4 client accounts, cultivating strong relationships built on trust, transparency, and results.
- Lead client meetings and presentations with confidence, bringing strategic recommendations and creative rationale to the table.
- Translate client goals into actionable plans, ensuring expectations are clearly defined, communicated, and met (or exceeded).
Project Management & Execution
- Own day-to-day execution of marketing campaigns across paid, owned, and earned channels, ensuring timely delivery and high-quality work.
- Build and manage scopes of work, timelines, budgets, and resourcing plans in collaboration with internal teams.
- Create detailed creative briefs and collaborate closely with strategy, creative, and media teams to deliver work that aligns with both brand vision and business objectives.
Strategic Thinking & Media Oversight
- Apply a performance lens to all work, particularly in paid media campaigns (e.g., Google Ads, Meta), evaluating results and optimizing toward KPIs like CPA, ROI, and CTR.
- Stay up-to-date on marketing trends and wellness culture to proactively surface opportunities for client growth.
- Partner with media leads to interpret data and translate performance into actionable client insights.
Internal Collaboration & Agency Operations
- Champion operational excellence—leveraging tools like Hive to track progress, identify blockers, and ensure flawless execution.
- Work in lockstep with Client Directors to support account strategy while maintaining project-level autonomy.
- Help manage vendors and partners, from sourcing estimates to tracking deliverables and ensuring alignment with agency standards.
- Provide light administrative support where needed (e.g., meeting notes, proofing, routing), especially to keep larger initiatives moving forward.
What You Bring
- 6-8 years of experience in an agency or in-house marketing environment, with at least 3+ years in an account management role.
- Proven success managing integrated marketing projects and client relationships in a fast-moving, high-growth environment.
- Deep understanding of paid media channels (Google Ads, Meta), and familiarity with analytics platforms and performance marketing metrics.
- Passion for wellness, sustainability, and health-forward brands; you’re dialed into emerging trends in this space.
- Exceptional communication and presentation skills—you can distill complexity and communicate with clarity.
- A proactive mindset and solutions-first approach to challenges; you anticipate needs and take initiative.
- High emotional intelligence—you read the room, manage feedback gracefully, and maintain calm under pressure.
- Strong organizational skills and attention to detail—you keep timelines tight and budgets accurate.
- Comfort wearing multiple hats: from strategic partner to project manager to administrative support when needed.
- Desire for growth—you're hungry to level up and take on more ownership over time.
Bonus Points If You...
- Have experience working with DTC or digitally native brands.
- Have used project management platforms like Hive, Asana, or Monday.com.
- Know how to speak “creative” and “media” fluently—and act as a translator across disciplines.
Benefits and Perks!
Benefits include no preset limits on Paid Time Off, paid parental leave, 401k + 3% SafeHarbor contribution, monthly Health & Happiness stipend, Work From Home reimbursement program, wellness education, profit sharing, and more.