Colorado MS Center, Inc. Director of Infusion Operations & Revenue Optimization Greenwood Village, CO · Full time Company website

Apply for Director of Infusion Operations & Revenue Optimization

Colorado MS Center is a female owned, private neurology practice and 8-chair infusion suite in the Denver Tech Center. We provide comprehensive, compassionate care for people living with multiple sclerosis (MS). Our patients often face challenges with mobility, fatigue, pain, cognitive changes, and mental health, and we support them with thoughtful, whole-person care.

Location: Greenwood Village, CO

Practice Type: Neurology & Infusion Center (MS-focused, specialty biologics)

Compensation: Highly competitive base + performance incentives (six figures for the right candidate)

Role Overview

We are seeking a senior, highly analytical leader to own the financial, operational, and growth performance of our infusion center. This role is responsible for optimizing drug acquisition costs, maximizing payer reimbursement, ensuring billing accuracy, and driving profitable growth of infusion services.

This is a hands-on, numbers-driven role for someone who understands infusion center economics at a granular level and is comfortable negotiating with pharmaceutical manufacturers, distributors, and payers. The ideal candidate thrives at the intersection of finance, revenue cycle, and healthcare operations.

This role reports directly to the Practice Owner and has significant autonomy and strategic influence.

Core Responsibilities

Infusion Drug Contracting & Purchasing

• Negotiate pricing, rebates, admin fees, and contract terms with pharmaceutical manufacturers and drug distributors
• Maintain strong working relationships with pharma and distribution partners
• Optimize quarterly drug purchasing decisions based on pricing tiers, rebates, utilization trends, and payer mix
• Evaluate new infusion drugs for financial viability prior to adoption
• Monitor ASP, WAC, and acquisition cost trends to protect margins

Reimbursement & Revenue Cycle Oversight

• Analyze payer contracts to ensure reimbursement aligns with negotiated rates
• Identify underpayments and drive resolution with payers and the billing company
• Audit billing performance, coding accuracy, claim submission, and denial management
• Actively track and pursue unpaid or delayed claims
• Serve as the internal authority on infusion reimbursement strategy

Financial Analysis & Reporting

• Build and maintain detailed financial models and spreadsheets including:
• Profit & loss by drug
• Payer profitability analysis
• Referral source performance
• Cost vs reimbursement analysis
• Forecast infusion volume and drug purchasing needs
• Reconcile rebates and pricing adjustments on a quarterly basis
• Provide clear, actionable financial reporting to ownership

Business Growth & Strategy

• Identify opportunities to grow infusion volume through outside referrals
• Develop relationships with referring providers and specialty practices
• Analyze payer mix and referral patterns to guide strategic growth decisions
• Partner with clinical leadership to ensure operational expansion is financially sound
• Evaluate opportunities for new infusion programs and services

Operational Leadership

• Ensure infusion operations are financially efficient and scalable
• Collaborate with clinical, administrative, and billing teams
• Develop internal processes and systems to improve accuracy, transparency, and accountability
• Act as a trusted advisor to ownership on infusion center strategy

Required Background & Experience

Required:

• 5+ years of experience in infusion center operations, specialty pharmacy, oncology, neurology infusion, or hospital outpatient infusion
• Demonstrated experience with:
• Buy-and-bill drug economics
• Rebate and pricing structures
• Payer reimbursement analysis
• Distributor and manufacturer contracting
• Advanced proficiency in Excel / Google Sheets (financial modeling, pivot tables, reconciliation)

Highly Preferred:

• Experience negotiating directly with pharmaceutical companies and distributors
• Background in healthcare finance, revenue cycle management, or managed care contracting
• Prior responsibility for infusion P&L or service line profitability
• CPA, MBA, or healthcare finance training (preferred, not required)

Ideal Candidate Profile

• Exceptionally detail-oriented and highly organized
• Strong negotiator who is comfortable pushing back on vendors and payers
• Analytical thinker who enjoys building and refining financial models
• Independent, proactive, and accountable
• Comfortable operating with minimal oversight
• Understands that not all infusion volume is good volume

Compensation & Growth Opportunity

This is a senior, high-impact role with compensation commensurate with experience and results. The right candidate will be rewarded for improving margins, recovering revenue, and driving sustainable growth.

Why This Role Is Unique

• Direct access to ownership and decision-making authority
• Opportunity to build and optimize a high-value infusion center
• Influence strategic growth of specialty infusion services
• Work in a mission-driven neurology practice serving complex patients