Cognizance Protection Company Unarmed Protection Specialist Baltimore, MD · Silver Spring, MD · Part time

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Objectives of this Role

• Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control

• Be visible and observant at all times, greeting merchants, customers, and vendors in a courteous and attentive manner

• Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately

• Maintain the company’s reputation with professionalism and legal compliance

• Collaborate with other security officers for effective protection and coverage

• Patrolling the facilities, and perimeters of the premises.

• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents

• Control and monitor surveillance equipment, and perform building and equipment inspections

• Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours

• Complete daily activity reports, including relevant information, observations, surveillance footage, and signatures.

Skills and Qualifications

• Be at least 18 years of age with high school diploma or equivalent.

• Must be able to read and write the english language

• Helpful, courteous attitude

• Possess effective written, oral and interpersonal skills.

• Ability to deal with all levels of personnel and the general public in a professional and effective manner.

• Proficient with computers, and aptitude to learn new software and systems

• Stand or walk on various surfaces for long periods of time.

• Display exceptional customer service and communication skills.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• Ability to handle crisis situations at the client site, calmly and efficiently

• Climb stairs, ramps, or ladders occasionally during shift.

Preferred Qualifications

• Experience with security equipment and surveillance systems

• Must have a flexible schedule

• Proven experience as security officer 

• Certification in first aid, CPR/BLS

• Required to work for multiple clients at multiple locations; covering special projects, call offs, vacations, and open shifts.

Benefits:

Cognizance Protection Company offers excellent benefits including medical, dental, vision, and 401K.