COARE Management Community Manager Erie, PA · Full time

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COARE is focused on solving the challenges of affordable housing through the acquisition and preservation of the most affordable type of housing in America - Manufactured Housing Communities.

Job description

COARE Communities is looking for a Community Manager who will assist with the management of ~130-site mobile home community located in Eerie, PA.

Hours: 40+- hours a week

On-Site: Manager will be required to be on-site during specific hours.

Compensation: $30-40K annual compensation based on experience.

Language: Bi-lingual English / Spanish is preferred

Primary Responsibilities:

• Ensure the timely collection of rent from residents and follow-up on delinquent balances.
• Work with Sales Manager to lease-up vacant homes as they become available.
• Coordinates tenant move-ins, move-outs, and at times, renewals of residents.
• Enforce terms of rental agreements, resolve tenant complaints, and if needed, oversee eviction proceedings.
• Communicate and build strong relationships with tenants (re: repairs, status of capital improvements, tenant concerns).
• Provides timely, attentive, upbeat service to residents, making sure their needs are met or explained in a manner that reflects positively on the company or business.
• Regularly inspect property to ensure it is in good working order; common areas are clean and well maintained, and the area meets requirements.
• Coordinate with contractors to assess problems and make needed repairs
• Attend Company meetings and/or connect with other employees to share best practices.

Qualifications:

• Ability to work independently.
• Bilingual Spanish / English preferred.
• Prior experience in Property Management is a significant plus.
• Handyman or Handywoman experience is a significant plus.
• Strong interpersonal and business communication skills.
• High level of organization and follow up.
• Ability to handle large volume of emails and phone calls.
• Ability to manage and resolve conflict.
• Competence with and/or desire to learn and use systems/tools (Rent Manager, Excel).
• Computer proficiency in Microsoft Office (Excel, Word, Outlook).

Availability and Work Hours:

• Must be available to handle requests as needed
• Ability to access emails on weekends and be available to resolve issues as needed.

Physical Requirements:

• The ability to wear personal protective gear correctly.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Requires the ability to move within different areas of properties, stand, sit, walk up/down stairs for periods of time.

Job Type: Full-time

Salary: $30-40K Annually based on experience

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Eerie, PA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)