City Innovations Venture Architect Remote · Full time Company website

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City Innovations is a Product Innovation and Venture Studio that helps startups and enterprise-level ideas achieve rapid growth using proven Silicon Valley techniques. We help our clients by: - Validating ideas and ensuring market alignment through quantitative data. - Building digital ventures that customers actually want. - Launching products faster than anyone in their market.

Job Description:

Your primary responsibility is to transform innovative ideas into impactful ventures through strategic storytelling and project delivery. Leveraging key City Innovations frameworks such as Lean Canvas, Jobs to Be Done (JTBD), Market Validation Funnel, Google Design Sprints, and Agile, you will ensure our solutions exceed client expectations with sustainable and scalable results.

In this pivotal role, you will not only design and execute new business plans and strategies but also create narratives that resonate deeply with customers, investors, and key stakeholders. Your ability to tell a powerful story will shape the perception and success of our ventures, fostering long-term relationships and driving client satisfaction through proactive engagement and strategic guidance.

Key Responsibilities:

• Serve as the “Storyteller” by developing and communicating compelling narratives that effectively convey the vision, value proposition, and strategic goals of new ventures. Ensure these stories resonate with customers, investors, and key stakeholders.
• Act as the primary point of contact for clients, leading the strategic and operational aspects of project delivery from inception to completion.
• Actively engage in the design and execution of new business plans and strategies to drive the launch of innovative services and products. 
• City Innovations’ Framework Application and Execution:
• Utilize the Lean Canvas for rapid business model validation, identifying viable market opportunities and defining clear, measurable metrics.
• Apply the Jobs to Be Done framework to deeply understand client needs and tailor solutions that directly address those needs.
• Conduct experiments and validations using the Market Validation Funnel to refine product features and market strategies.
• Facilitate Google Design Sprints to rapidly prototype and test ideas, reducing time to market and enhancing product-market fit.
• Work closely with the Project Manager to manage the deliverables and assist with change orders, pricing and delivery.
• Create a Client Satisfaction NPS program to understand customer satisfaction and identify metrics/areas of improvement.
• Gather feedback from customers regarding their experiences with the services and products and communicate this feedback to the product development team to inform future improvements.
• Drive growth by “being a farmer”, ensuring customer renewals and identifying new opportunities for upselling or expanding the client portfolio and the usage of the services within existing customer accounts.
• Collaborate closely with teams across the organization, including venture architecture, product development, sales, marketing, and support, to align efforts and ensure a cohesive approach to customer budget and client success.

About City Innovations:

We help companies build digital ventures that will matter to the world. We are a Venture Studio of strategists, technologists, idealists, pragmatists & capitalists all working together to make sure you build the right thing, and it gets to the market faster.

You will have the opportunity to collaborate with peers creatively to bring ideas to life in the digital world. City holds tightly to our Core Values…

Care: Value Community and People First

Own: Have an Ownership Mindset

Serve: Serve the Needs of Others

Learn: Freedom to Try Something New And To Make Mistakes

Enjoy: Enjoy and Embrace the Journey

City Innovations’ Employee Value Proposition:

At City Innovations, your growth is our priority. You will join a global team who loves building the right thing. 

Our culture champions innovation and collaboration with initiatives such as an annual allowance for professional development, wellness programs, our annual Team Week, and dynamic design sprints that turn your ideas into real-world solutions. 

The flexibility to work remotely, supported by resources such as home office stipends and co-working space memberships helps ensure your career progresses no matter where you choose to be. City Innovations not only recognizes your achievements with reward systems such as shared success compensation bonuses for key roles, but also provides the tools and flexibility needed for your success. 

Other Benefits Include:

• Health insurance
• Paid Time Off in addition to Wellness Days
• Paid parental leave and company observed holidays
• Monthly internet stipend

Qualifications:

• Minimum of 10-15 years of experience in an executive leadership role within delivery or product management, with a proven track record of successful project execution and client management.
• Bachelor’s or Master’s degree in Business, Technology, Human Centered Design or a related field a plus
• Strong leadership skills and the ability to manage complex projects and multi-disciplinary teams.
• Excellent communication and interpersonal skills, with an emphasis on strategic thinking and problem-solving.
• Demonstrated ability to empathize with clients, understanding their business needs and challenges to better serve them.

Work Environment - Office

In this role, your primary work environment will be your home office, complemented by our co-working space in Grand Rapids, MI. Our teams work virtually but co-work is expected between 9am to 5pm Eastern.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Position Description reflects the position’s essential functions and does not prescribe or restrict the tasks that may be assigned.

Physical Demands - Office

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions but it is understood that this role requires 10-25% travel to client and team meetings. 

While performing the essential functions of this job, the employee is regularly required to use computers, telephones, and other office equipment. The employee must also occasionally lift and/or move items up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

City Innovations is an Equal Opportunity Employer (EOE) and we are committed to diversity and inclusion. We welcome and encourage applications from people of all backgrounds.

For consideration of the Venture Architect position, please apply at the link below. Thank you!