Citadel Health Center, PLLC Medical Assistant & Phlebotomist Otsego, MI · Part time

Apply for Medical Assistant & Phlebotomist

Citadel Health Center is an independent Direct Primary Care (DPC) practice with a vision to provide distinctively personal Christian healthcare that heals the mind, body, and soul. The DPC model provides access to quality primary care with a simple and affordable monthly membership fee, no matter the client’s insurance status.

Qualifications:

1. High school diploma or equivalent.
2. Prior experience in a healthcare setting preferred.
3. Prior Medical Assistant experience preferred.
4. Phlebotomy training and experience required.
5. Comfort working with children and families required.
6. Pediatric blood draw experience preferred, but not required.
7. Excellent written and verbal communication skills.
8. Proficient computer skills including data entry, typing, scanning, faxing, file management, and electronic transmission of PDF documents. Software may include VOIP phone service, Office 365, Adobe, e-faxing, and Atlas MD, a cloud-based EMR.
9. Strong organizational and multitasking abilities.
10. Understanding of medical terminology.
11. High attention to detail and accuracy.
12. Ability to maintain patient confidentiality and comply with HIPAA standards.
13. Professional, kind, and calm communication style with patients and coworkers.
14. Ability to work independently and as part of a small clinical team.
15. Reliable attendance and punctuality.

Job Responsibilities may include, but are not limited to:

1. Handling front desk duties including patient check-in, check-out, scheduling appointments, and answering phone calls.
2. Rooming patients and obtaining vital signs.
3. Routine testing including hearing and vision screens and point-of-care testing.
4. Administering injections as directed and appropriate to training.
5. Performing blood draws and processing specimens for pickup.
6. Preparing lab orders and ensuring accurate specimen labeling, documentation, and handling.
7. Setting up and assisting physician or nurse practitioner with procedures, including laceration repair, pap/pelvic exams, biopsies, and other office-based procedures.
8. Supporting pediatric, adult, and family medicine visits.
9. Scheduling outside tests or procedures for patients.
10. Coordinating referrals and follow-up care.
11. Stocking exam rooms with supplies as needed.
12. Conducting inventory of supplies and reporting items to be ordered.
13. Maintaining lab, vaccine, medication, and clinical supply areas in an organized manner.
14. Assisting in completion of miscellaneous patient forms, including Worker Compensation, Disability, school/camp forms, and other documents as needed.
15. Communicating with patients by phone, portal, email, or text according to office workflow and privacy standards.
16. Documenting accurately in the electronic medical record.
17. Attending staff, educational, or other meetings as required.
18. Assisting with general office flow and miscellaneous tasks as needed.
19. Light office cleaning.

Schedule and Location:

• Job will start at approximately 30 hours per week with a preferred Monday/Wednesday/Friday work schedule. Preferred hours are 7:00 AM – 5:00 PM. There may be some flexibility in the exact schedule for the right candidate.
• The anticipated start date is mid-August 2026.
• This position may have the opportunity to grow into a 40-hour-per-week position as the practice expands.
• The office is located at: 900 Dix Street STE 300, Otsego, Michigan

Compensation:

• Competitive hourly pay based on experience.
• Anticipated pay range: $22–$26/hour, depending on experience, phlebotomy skill, Medical Assistant background, pediatric comfort, and overall fit for the practice.

Benefits may include:

• Paid time off/earned sick time accrued at 1 hour per 30 hours worked.
• Paid holidays when they fall on a regularly scheduled workday.
• Paid short-term disability for eligible employees.
• Health reimbursement benefit may be available for eligible employees through a QSEHRA.
• Retirement benefit anticipated within the next year as part of our growing employee benefits package.
• Scrub reimbursement provided, including employer-paid Citadel Health Center logo embroidery for up to three approved black scrub tops.
• Predictable weekday schedule with no routine nights or weekends.
• Supportive small-team environment.
• Opportunity for professional growth as the practice expands.