Circle Creek Therapy PLLC Medical Billing Collections Specialist AUBURN, WA · Full time

Apply for Medical Billing Collections Specialist

Position Overview:

As our Collections Specialist, you will play a vital role in ensuring the financial health of our clinic, covering our diverse service lines. Your responsibilities will be diverse, ranging from managing accounts receivable to coordinating with our administrative team. We are seeking a true professional with at least five years of collections experience in a medical setting and a passion for helping patients get services.

About Us:

Circle Creek Therapy is a thriving private practice clinic located in Auburn, WA, dedicated to providing exceptional pediatric therapy services in speech therapy, occupational therapy, and physical therapy to children, adults, and their families. We are seeking a Collections Specialist who embodies our core values of flexibility, intentionality, empathy, resourcefulness, collaboration, and enthusiasm. This role is in-person, as we believe in the power of teamwork and collaboration within our clinic.

Responsibilities:

Flexible:

• Primary responsibility for managing accounts receivable (A/R), coordinating closely with the Billing Specialist.
• Address denials and rebills efficiently across all service lines.
• Monitor and resolve account balances and old claims for speech therapy, occupational therapy, and physical therapy.

Intentional:

• Oversee follow-up procedures, ensuring timely resolution of outstanding accounts for all service lines.
• Handle insurance issues and address reimbursement rates/underpayments.
• Coordinate with the Executive Assistant on Collections and Refunds across all service lines.

Empathetic:

• Approach families with empathy and understanding while seeking resolution to their accounts.
• Handle insurance medical records requests and appeals in a compassionate manner, coordinating with the Billing Specialist.

Resourceful:

• Monitor payments and collaborate with the Admin Executive to update fee schedules as needed.
• Identify errors, fix modifiers, and address error codes proactively across all service lines.

Collaborative:

• Work closely with the administrative team to ensure a seamless collections process.
• Collaborate with the Billing Specialist on coordinating collections efforts across all service lines.

Enthusiastic:

• Bring a positive attitude to the team, fostering a collaborative and enjoyable work environment.

Requirements:

• Minimum 5 years of experience in medical billing and collections.
• Familiarity with Raintree EMR is a plus.
• Strong communication and interpersonal skills.
• Commitment to working in an in-person setting (not remote).

Benefits:

• Competitive salary and benefits package.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• The chance to be part of a dynamic team dedicated to improving the lives of patients through speech therapy, occupational therapy, and physical therapy.

How to Apply:

If you are an experienced Collections Specialist who thrives in a collaborative, in-person work environment and shares our core values, we encourage you to apply. Please send your resume and a cover letter explaining how your experience aligns with our core values and why you're excited to join the Circle Creek Therapy team.

Circle Creek Therapy is an equal-opportunity employer. We value diversity and are committed to creating an inclusive and welcoming environment for all team members.