Join our team as a Patient Coordinator / Medical Receptionist [Maternity Leave Coverage], where you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. Success in this role means providing exceptional service and support to both patients and staff in a busy chiropractic environment.
We believe that exceptional healthcare starts with truly putting people first. We are a full service Chiropractic and Massage office where patient care is always our number one focus. What truly sets us a part is our passionate, friendly team, and deep loyal patient base we have built together. We don't just treat symptoms, we build lasting relationships. We cultivate an environment that where both our patients and staff feel like family.
If you are a dedicated professional who is genuinely passionate about helping others heal, you will find a supportive rewarding home here.
The Role
As a Patient Coordinator / Medical Receptionist, you will play a vital role in managing patient interactions and administrative tasks at Chiropractic Care Center NW, PS Inc. You will ensure that our patients receive the highest level of care from the moment they walk through our doors.
What You'll Do
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the calendar for the chiropractic and Massage team.
- Answer phone calls and respond to patient inquiries in a timely manner.
- Maintain accurate patient records and ensure confidentiality.
- Process patient payments and manage billing inquiries.
- Collaborate with the healthcare team to ensure smooth patient flow and communication.
- Assist with insurance verification and pre-authorization processes.
- Provide general administrative support as needed, including filing and data entry.
What We're Looking For
- Proven experience in a medical receptionist or administrative role.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency with office software and electronic health record systems.
- Attention to detail and commitment to maintaining patient confidentiality.
_Ability to learn quickly.
Nice to Have
- Experience in a chiropractic or healthcare setting.
- Familiarity with insurance processes and billing.
- Bilingual skills are a plus.
This is a full-time position for [maternity Leave Coverage]
-Monday-Thursday 8:30-6:30
-1 Saturday morning 8:30-12:30 every 4 weeks
-Friday only if covering other shift 8:30-4:30
We welcome applicants from all backgrounds and experiences to apply. If you are passionate about patient care and want to be part of a dedicated team, we encourage you to submit your application today!
$18 - $20 per hour