Chinn GYN, LLC Administrative Associate/Reception Mount Vernon, WA · Full time

We are seeking an extraordinary, organized, punctual & friendly Administrative Associate to join our team in full-time capacity for daytime coverage. In this role, you will be responsible for all reception & clerical duties at the front desk of our office. As a front-line employee, your role will be critical for improving customer experience & satisfaction. Your ultimate goal should always be to make our patients feel comfortable & well cared-for in our office.

About Chinn GYN, LLC

Chinn GYN is a boutique women's healthcare clinic, dedicated to providing the most individualized and comprehensive care imaginable to our patients. We strive to serve our patients in an unparalleled manner, creating a trusting, caring environment from their first point of contact through each visit with us.

Description

Duties & responsibilities: 

Keep the front desk & lobby area clean, tidy & necessarily stocked.  

Greet, communicate with & welcome guests.

Keep the office in order.

Answer patient questions about services and processes in the clinic.

Answer incoming calls & redirect them or otherwise document messages. 

Receive incoming mail & direct to appropriate destination. 

Assist with administrative tasks such as checking invoices and faxes.

Monitor & update records & files.

Accept & process payments & communicate costs to patients.

Prepare billing statements & assist patients in understanding & utilizing all financing options.

Become well-versed in the products & services we offer, such that you can cogently discuss options & assist patients in making appropriate selections.

Schedule encounters with our medical providers as desired & manage the flow of patients into & out of the clinic. 

Salary

$23 - $28 per hour