Chinn GYN, LLC Administrative Associate Mount Vernon, WA · Part time

We are seeking an extraordinary, organized, punctual & friendly Administrative Associate to join our team in part-time capacity for evening & Saturday morning coverage. In this role, you will be responsible for all reception & clerical duties at the front desk of our office. As a front-line employee, your role will be critical for improving customer experience & satisfaction. Your ultimate goal should always be to make our patients feel comfortable & well cared-for in our office.


Duties & responsibilities: 

Keep the front desk & lobby area clean, tidy & necessarily stocked.  

Greet, communicate with & welcome guests.

Keep the office in order.

Answer all patient questions & address their complaints. 

Answer all incoming calls & redirect them or otherwise document messages. 

Receive incoming mail & direct to appropriate destination. 

Prepare & manage outgoing mail. 

Check, sort & forward as appropriate email & social media messages. 

Place supply orders when necessary.

Monitor & update records & files.

Monitor & log office expenses.

Accept & process payments & communicate costs to patients, prepare billing statements & assist patients in understanding & utilizing all financing options.

Become well-versed in the products & services we offer, such that you can cogently discuss options & assist patients in making appropriate selections.

Schedule encounters with our medical providers as desired & manage the flow of patients into & out of the clinic. 


$22 - $28 per hour