Children's Dental Specialists, LLC Front Desk Receptionist Clifton, NJ · Full time Company website

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At Dentistry for Children + Orthodontics, our mission is simple: to create confident, healthy smiles in a caring, kid‑friendly environment. We are a pediatric dental and orthodontic practice located in Clifton, New Jersey, serving children from infancy through their teenage years — including those with special needs. We offer a full spectrum of dental and orthodontic care under one roof, using modern technology, gentle techniques, and compassionate teamwork to ensure every child’s visit is as comfortable and stress‑free as possible. --- **What We Do** * Routine & Preventive Pediatric Dentistry: regular checkups, cleanings, sealants, education on brushing/flossing and oral hygiene. * Restorative Care: fillings, crowns, emergency treatments — always focusing on the least invasive approach necessary. * Orthodontics: early evaluation and treatment, braces, retainers, methods to guide healthy dental and jaw development. * Sedation & Special Needs Dentistry: offering safe sedation options and tailored care for children who require extra support, with a goal of minimizing anxiety and maximizing comfort. --- **What Makes Us Stand Out** 1. **Decades of Experience & Trust in the Community** Since 1966, our practice has built a reputation for excellence, reliability, and trust among local families. Many parents choose us because they or someone they know already does. 2. **Comprehensive Care in One Place** By combining pediatric dentistry and orthodontics, we streamline care. Families get both preventive/restorative dentistry and orthodontic treatment coordinated together. This reduces referrals, improves communication, and makes the experience more consistent. 3. **Child‑Centered, Compassionate Approach** We understand that visiting the dentist can be scary. Our team is trained to be gentle, reassuring, and supportive, using language and practices that help children feel calm. From our office environment to how we explain procedures, everything is designed to reduce fear and build trust. 4. **Minimally Invasive & Conservative Treatments** We strive to preserve as much of a child’s natural teeth and structure as possible. Our treatment planning emphasizes long‑term health, and we use newer technologies to reduce discomfort and unnecessary interventions. 5. **Serving Special Needs & Sedation Comfort** Many pediatric dental practices shy away from complex behavior or medical challenges, but we embrace them. We provide in‑house sedation options and have experience working with children who need extra care — always striving to provide safe, individualized treatment. 6. **High Patient Satisfaction & Reputation** With hundreds of positive reviews and a strong reputation, we are proud that patients and families recommend us. That reflects our commitment to both quality dental outcomes **and** excellent patient experience.

We are looking to hire a personable Dental Receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

To be successful as a Dental Receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Dental Receptionist will perform all duties in a manner that ensures the efficient running of the dental practice. Hours 9am-5pm, M-Thu, Fridays 8-2pm

Dental Receptionist Responsibilities:

Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments as needed.

Assisting patients to fill out information forms.

Preparing patients’ charts and daily schedules for the dental staff.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Communicating with medical insurance providers to determine if patients are required to make co-payments.

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing and faxing.

Dental Receptionist Requirements:

High school diploma or GED.

Certification in office administration, medical administration, or related field is advantageous.

Proven experience working in a dental office.

Sound knowledge of dental terminology.

Proficient in dental practice management software (Dentrix).

Working knowledge of general administrative practices.

Good telephone etiquette.

Exceptional organizational skills.

Excellent customer service skills.