Chesapeake Oncology-Hematology Associates Customer Service Representative REMOTE Remote · Full time Company website

Apply for Customer Service Representative REMOTE

Chesapeake Oncology-Hematology Associates is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative REMOTE. As a full-time remote team member, you will have the opportunity to make a positive impact on the lives of our patients and their families.

**Job Overview:**

As a Customer Service Representative REMOTE, you will be responsible for providing exceptional service to our patients and healthcare providers. You will handle inquiries, resolve issues, and ensure a seamless experience for all parties involved. This role requires strong communication skills, attention to detail, and a passion for helping others.

**Responsibilities:**

- Respond to patient inquiries via phone, email, and chat in a timely and professional manner

- Schedule appointments and coordinate with healthcare providers

- Process payments and insurance information accurately

- Maintain patient records and ensure confidentiality

- Collaborate with other team members to improve processes and enhance the overall patient experience

**Requirements:**

- High school diploma or equivalent

- 2+ years of customer service experience, preferably in a healthcare setting

- Excellent communication skills, both verbal and written

- Proficient in Microsoft Office and customer service software

- Ability to work independently and prioritize tasks effectively

- Compassionate and empathetic attitude towards patients and their families

Salary Range: $19 to $24 per hour

Please note that Chesapeake Oncology-Hematology Associates follows the regulations set forth by the Equal Employment Opportunity Commission (EEOC) and does not inquire about criminal backgrounds during the hiring process.

If you are passionate about making a difference in the lives of others and have a strong customer service background, we encourage you to apply for the Customer Service Representative REMOTE position at Chesapeake Oncology-Hematology Associates. Join us in providing exceptional care and support to our patients. Apply now!