CHENE GEAR CO LLC Warehouse Lead Memphis, TN · Full time Company website

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About Chêne:

At Chêne Gear, we build gear for hunters who demand more—more from their equipment, more from their experience, and more from the brands they trust. We believe in products made right, built to last, and backed by service that honors the people who use them. Every decision we make ties back to that standard.

As we continue to grow, our fulfillment operation is critical to delivering the Chêne experience. Every shipment represents our commitment to quality, craftsmanship, and reliability. Our fulfillment leaders uphold that commitment by developing strong teams, driving operational excellence, and creating an environment where people can do their best work.

This job is required to work 2nd shift, 2:30pm-11:30pm, during peak season (October-January).

Key Responsibilities:

• Work alongside fulfillment associates to pick, pack, label, and ship customer and retail orders accurately and on time.
• Help organize daily workflow and direct associates to the highest-priority tasks throughout the shift.
• Lead by example by maintaining a strong work ethic, positive attitude, and sense of urgency.
• Answer questions and provide day-to-day coaching to help associates work safely and efficiently.
• Train new team members on fulfillment processes, warehouse equipment, and safety procedures.
• Monitor order quality and help resolve picking, packing, inventory, or shipping issues as they arise.
• Perform cycle counts and assist with maintaining accurate inventory.
• Ensure warehouse work areas remain clean, organized, and safe throughout each shift.
• Reinforce company safety policies and encourage safe work habits.
• Communicate inventory discrepancies, equipment concerns, and operational issues to warehouse leadership.
• Assist with unloading, stocking, replenishment, and other warehouse functions as business needs require.
• Support seasonal volume by jumping into any area of the warehouse where additional help is needed.
• Help create a positive, team-first environment where associates feel supported and accountable.

Qualifications:

• High school diploma or GED required.
• 2–4 years of warehouse, distribution, or fulfillment experience.
• Previous experience serving as a lead, trainer, or informal team leader preferred.
• Experience using Warehouse Management Systems (WMS) and handheld RF scanners.
• Forklift certification, or willingness to become certified, preferred.
• Strong communication, organization, and problem-solving skills.
• Comfortable working in a fast-paced, physically demanding environment.
• An interest in the outdoors, hunting, or the Chêne brand is a plus.

Work Environment & Physical Requirements:

• Work is performed in a warehouse environment that may not be climate-controlled and can include exposure to seasonal temperatures, noise, and dust.
• Must be able to stand, walk, bend, reach, and move throughout the warehouse for the duration of a shift.
• Must frequently lift, push, pull, and carry up to 50 pounds.
• Ability to safely operate warehouse equipment and consistently follow all safety procedures.
• Frequent lifting, repetitive motion, and physical activity are required throughout the workday.
• Flexibility to work overtime, weekends, or extended hours during peak business periods.

What Success looks like in this role:

• Customer and retail orders are shipped accurately, on time, and with minimal errors.
• The Warehouse Lead is consistently present on the warehouse floor, leading by example and willing to jump into any task.
• Associates know where to go for help, receive timely coaching, and understand daily priorities.
• Work flows smoothly throughout the shift because issues are identified and addressed quickly.
• Inventory remains organized and accurate through attention to detail and consistent warehouse practices.
• Safety standards are reinforced through daily actions, not just reminders.
• The warehouse stays clean, organized, and ready to support changing business demands.
• The team works together with urgency, accountability, and a willingness to help one another.
• Every shipment reflects the quality, care, and craftsmanship customers expect from Chêne