Concessions Stand Managers will lead and oversee concession stand operations throughout opening and closing events while upholding the company’s service and quality standards.
Key Responsibilities
- Supervise concession stand crew and ensure that all company policies and procedures are followed.
- Monitor and ensure that all employees are in proper uniform and present a professional appearance. Refer to the employee handbook.
- Work with Assistant Stand Managers to delegate and oversee volunteer groups assigned to the stand.
- Ensure the stands are set up prior to gates opening for events and games.
- Ensure all areas—including the front counter, floors, condiment table, front stand area, soda equipment, and kitchen—are clean and in proper working order
- Responsible for accuracy and completion of opening and closing inventories.
- Responsible for training staff in proper Customer Service Philosophy and technique.
- Ensure prompt and friendly service.
- Ensure food quality.
- Schedule staff according to game and event schedules
- Perform other related duties, tasks and responsibilities as required from time to time.
Must be able to lift a minimum of 30lbs.
Must be available to work as scheduled based on event needs, including evenings, weekends, late nights, and long shifts.