Key Responsibilities
Departmental Leadership and Team Management
- Manage and direct integrated Paid (B2C) and Franchise Development (B2B) Digital Media departments, encompassing:
- Paid digital advertising strategies and campaigns
- Consumer and franchise development digital media
- Lead digital media teams by:
- Inspiring and motivating team members
- Providing essential tools, training and professional development
- Removing operational roadblocks
- Conducting performance reviews and evaluations
- Mentor and guide digital team members
- Foster a collaborative and innovative team culture
Strategic Digital Media Development
- Develop and implement comprehensive digital media strategies focused on:
- User acquisition
- Lead generation
- User retention across paid media channels
- Oversee paid media campaign execution, including:
- Display advertising
- Search media
- Media advertising
- Programmatic advertising
Business Development and Client Strategy
- Support agency business development efforts by:
- Driving new client acquisition for digital services
- Cross-selling digital services to existing clients
- Serve as the primary point of escalation for internal and external digital media requests
- Collaborate cross-functionally with other department leads to ensure:
- Integrated, cohesive multi-service strategies
- Alignment with overarching client strategies
Innovation and Continuous Improvement
- Stay current with emerging digital media technologies and trends
- Develop and document paid media best practices
- Bring creative vision and innovative approaches to digital storytelling
- Provide strategic recommendations based on:
- Industry trends
- First and third-party data insights
- Market research and audience analysis
Performance and Budget Management
- Manage digital media budgets with a focus on:
- Maximum effectiveness
- Optimal budget allocations
- Measurable ROI/ROAS/CTRs
- Track and deliver comprehensive digital media analytics and market insights
- Develop content frameworks and product narratives that support strategic recommendations
Qualifications
Required
- Bachelor's degree in media, Communications, Digital Media, or related field
- Minimum 5 years of experience in digital media
- Proven track record of successfully leading and developing digital media teams
- Demonstrated ability to manage, mentor and develop 5+ direct reports
- Expert-level knowledge of digital media platforms and technologies
- Building and motivating high-performing teams
- Strong analytical and strategic planning skills
- Demonstrated success in managing complex digital media campaigns
Preferred
- Master's degree in communications or related field
- Experience in PR, digital or communications agency environment
Technical Skills
- Paid media campaign management
- Marketing analytics
- Content management systems
- Digital advertising platforms
- Web analytics tools
- CRM software
- Performance management tools
Soft Skills
- Strategic leadership
- Team motivation and development
- Emotional intelligence
- Conflict resolution
- Creative problem-solving
- Adaptability
- Excellent communication
- Data-driven decision making
Equal Opportunity Statement
Champion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*Note: This job description is subject to periodic review and may be modified to reflect the evolving needs of the organization.