Position Summary
The Infrastructure Technician installs physical security technology and supporting IT infrastructure at commercial customer sites. The core of the role is installing video surveillance, electronic access control, and intrusion detection systems, with additional work supporting structured cabling and general IT infrastructure projects as needed. This is a hands-on field role focused on clean, code-compliant installations that meet project specifications and deliver a professional customer experience.
Key Responsibilities
- Install physical security technology at commercial sites, including IP cameras, NVRs, access control panels, readers, door hardware, and intrusion panels, sensors, and keypads
- Install and wire door hardware including electric strikes, mag locks, request-to-exit devices, and door contacts
- Terminate and test device cabling (copper and fiber) as required to complete security and IT installations
- Support structured cabling projects, including cable pathway installation, pulling, termination, and testing
- Support general IT infrastructure projects, including equipment rack-and-stack, mounting wireless access points, and site builds
- Follow project scope, drawings, and installation standards; flag site conditions or scope changes to the project lead
- Perform basic device power-up and connectivity checks to confirm devices are ready for programming
- Coordinate on site with cabling partners, general contractors, and other trades
- Keep job sites clean and safe; protect customer property and finishes
- Complete daily job reports, as-built markups, and material usage accurately
- Maintain a clean, organized company vehicle, tools, and stock
- Represent the company professionally with customers and partners
Required Qualifications
- 1+ years installing physical security or low-voltage systems in commercial environments
- Ability to terminate and test copper and fiber cabling
- Ability to read wiring diagrams, floor plans, and installation instructions
- Comfortable using hand and power tools, ladders, and lifts
- Valid driver's license with clean record; able to lift 50 lbs and pass a background and drug screen
- Texas Department of Public Safety Alarm Installer and Electronic Access Control Device Installer license required; if not currently held, must be eligible and obtain upon hire (cost covered by the company)
Preferred Qualifications (a plus, not required)
- Experience programming or configuring security platforms (e.g., Axis Communications, Genea, Hanwha Vision, Ubiquiti, Avigilon)
- Basic IP networking knowledge (IP addressing, PoE, switches, wireless access points)
- Manufacturer or industry certifications
- Experience with intercom, gate, or integrated systems