Overview:
As a Key Holder, you’ll play a crucial leadership support role, helping to open and close the shop, supervising shifts, and ensuring smooth day-to-day operations. This is an ideal position for someone looking to grow into retail or food-service management.
Responsibilities:
- Open and close the shop following security and cash-handling procedures
- Supervise team members and lead by example
- Ensure cleanliness, readiness, and quality service at all times
- Deliver friendly, high-quality customer experiences
- Support training and coaching of new team members
- Handle minor customer complaints or concerns
Qualifications:
- 1+ year in food/beverage or retail
- Dependable and responsible
- Comfortable taking initiative and leading shifts
- Flexible availability including weekends and holidays