Cascadia School Community Experience & Operations Manager Redmond, WA · Full time Company website

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Since 1977, we've guided children on paths of discovery. Our unique hybrid program blends a rich Montessori heritage with a liberal arts foundation, fostering curiosity and a global perspective in every student. We place an equal emphasis on the academic process as we do our students' social and emotional development. We seek educators who share our passion for shaping young minds and preparing them to engage the world openly.

Community Experience & Operations Manager

Cascadia School | Redmond, WA | On-site

Full-Time | 40 hr/week

About Cascadia School

Since 1977, we've guided children on paths of discovery. Our unique hybrid program blends a rich Montessori heritage with a liberal arts foundation, fostering curiosity and a global perspective in every student. We place an equal emphasis on the academic process as we do our students' social and emotional development. We seek team members who share our passion for shaping young minds and preparing them to engage the world openly.

The Role

Cascadia School is seeking an Office Manager to be the operational backbone and welcoming presence for our community. You’ll keep the school running smoothly through efficient logistics, proactive problem-solving, and authentic connections. You will manage our front-of-house experience while strengthening relationships with current families, vendors, and internal staff. This role is the operational glue that allows our team to focus on our mission, ensuring that every daily touchpoint reflects our values and supports our community throughout their journey with us.

The ideal candidate is an organized administrator with a hospitality mindset who can effortlessly juggle front-of-house experiences, manage vendor contracts and facilities logistics, and proactively create administrative systems that work.

Breakdown of What You'll Do

Front Desk & Community Experience (40%)

• Serve as the primary point of contact for families and external partners, embodying Cascadia's values in every interaction.
• Operate the front desk warmly and efficiently, answering inquiries over the phone/email and welcoming guests.
• Support day-to-day operations across the administrative team, faculty, and student body.
• Oversee the master school calendar, scheduling and coordinating school events, activities, and meetings.

Facilities & Vendor Management (40%)

• Ensure that Cascadia's facilities are maintained to a high standard, directly coordinating repairs, routine maintenance, and cleaning services.
• Manage relationships with external vendors, facilitating contracts and ensuring timely, high-quality delivery of services.
• Procure and manage inventory for general office supplies and specific classroom materials to support faculty needs.
• Continuously evaluate and improve internal office operations, identifying friction points and recommending solutions.

Administrative Support & Project Coordination (20%)

• Support planning and execution of 2–3 major community events annually alongside school leadership.
• Maintain accurate operational data, files, and administrative logs to ensure seamless school operations.
• Collaborate with leadership on school safety protocols, operational guardrails, and logistics strategy.

We’re looking for 

Someone who brings these strengths:

• A hospitality mindset – you are naturally warm, inviting, and empathetic. You view the front desk as a high-touch guest experience where every family, student, and partner feels genuinely seen and valued.
• Facilities & contract acumen – you have a proven track record managing facility logistics, coordinating vendor relationships, and navigating service contracts. You understand how to vet agreements, hold vendors accountable, and ensure high-quality execution.
• Systems-builder & innovator – you don't just maintain existing processes; you spot inefficiencies, take initiative, and proactively build smart, durable administrative systems that make operations smoother for everyone.
• Organizational & detail mastery – you can gracefully juggle an active front desk, incoming inquiries, and long-term projects without letting details fall through the cracks.
• Collaborative communicator – you possess exceptional interpersonal skills, a professional demeanor, and a collaborative work style that builds trust across faculty and families alike.
• 3+ years of experience in hospitality management, corporate facilities, luxury retail management, or high-level office administration.

Experience in the education sector is helpful but not required. We highly value transferable skills from the hospitality and property management realms and will gladly teach you about school-specific operations.

Salary & Benefits

• Salary: $50,000-$65,000 (depending on experience)
• Comprehensive health, dental, vision, and disability insurance
• 401(k) with 7% employer match
• Excellent work-life balance: School calendar means approximately 7 weeks of scheduled breaks annually (Thanksgiving Break, Christmas/New Year's break, mid-winter break, spring break, plus federal holidays)
• Generous leave policies: Paid sick leave and personal days.
• Summer schedule: Remote/hybrid work flexibility during summer months (supervisor approval).

Hours & Schedule

Typical working hours are 8:00am to 4:00pm Monday through Friday with some variability based on the school calendar. There will be occasional times when hours differ due to school events or meetings, but these shifts will always be communicated well in advance.

About Our Community

Cascadia School is an equal opportunity employer committed to building a diverse team that reflects our students' backgrounds and experiences. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Our core values—Bold Belonging, Finding Your Voice, Empathetic Inquiry, Wonder & Experimentation, and Growth Mindset—guide how we work together and serve our community. We believe diverse perspectives strengthen our school and prepare students to engage an interconnected world.

Learn more: cascadia.school