About CareLumi
CareLumi is the verification layer for healthcare AI. We check the work of people, software, and AI across healthcare, so every action can be confirmed against trusted sources and traced back to who is responsible. We are a small, fast-moving team, and your work ships to real customers.
What You'll Do
- Manage the partnership pipeline: Keep partner stages, owners, and next steps current, and flag stalled opportunities.
- Execute the referral program: Track referrals from introduction to customer sign-up, confirm eligibility, coordinate rewards, and respond to participants.
- Optimize the CRM: Clean records, standardize fields and stages, and suggest improvements to the CareLumi Hub so the team forecasts from facts.
- Report on performance: Build simple weekly reports and dashboards on pipeline, referrals, outreach, and events using spreadsheets and analytics tools.
- Coordinate across teams: Track action items across Growth, Operations, and engineering, and make sure handoffs are complete.
- Support events: Help organize lead follow-up and trackers after conferences and webinars.
- Improve the process: Document how recurring tasks work so the team can repeat them easily.
What We're Looking For
- Highly organized, detail-oriented, and dependable
- Comfortable with spreadsheets, data cleanup, and simple reporting
- Clear written communication and professional follow-through
- Curiosity about how growth systems, CRM, and referral programs work
- Ability to manage several tasks and deadlines at once
- Respect for confidentiality
- Experience with CRM tools or data analysis is a plus. Healthcare experience is not required.
What You'll Learn
- How a startup runs a partnership and referral pipeline
- How CRM data supports forecasting and decisions
- How to turn activity data into clear weekly reporting
- How Growth, Operations, and engineering teams work together
How Success Is Measured
- First 30 days: Pipeline and referral trackers cleaned and current, and a weekly report delivered on schedule.
- By the end of the term: CRM stages and fields standardized, referral tracking running reliably, and a repeatable reporting routine the team uses.
Terms
- Part-time internship, about 10 hours per week, hybrid in Chicago
- Winter quarter, January 4 to March 12, 2027, with the option to extend
- Academic credit may be available through your school
- Works with the CEO and the CareLumi Growth and Operations team
- Open to undergraduate and graduate students at all class levels
CareLumi is committed to equal opportunity and welcomes applicants from all backgrounds.
How to Apply
Submit your resume through the application link posted with this role. We review applications on a rolling basis. No cover letter is required. Tell us briefly what draws you to this role and what you hope to learn.