Capital Accounts LLC Collection Supervisor Franklin, TN · Full time

Lead a team of agents

Description

  • Monitor collections performance by reviewing the accounts and take corrective action when required.
  • Utilize available reports to summarize information and identify trends
  • Recommend measures to enhance performance and increase monthly collections from current levels
  • Works with collection Manager to direct training, development and ongoing evaluation process of staff
  • Works with Collection Manager to motivate staff productivity and goal maintenance
  • Works with Collection Manager to plan and conduct departmental meetings
  • Responsible for monitoring schedule, attendance & productivity of collectors
  • Assist team members with second voices


Salary

$16 - $18 per hour