Camp Roger Hospitality Manager Rockford, MI · Part time Company website

The Hospitality Manager is a high energy role which supports Camp Roger’s Retreats and Rental program, provides great attention to detail, and a welcoming experience for every guest.

Description

Camp Roger’s Faith Statement:

At Camp Roger, we believe that Christians share the following core beliefs and convictions: 

1.     First, that there is one true God who is made known to his creation through the person of the Trinity: The Father who created us, Jesus Christ the Son who died for us, and the Holy Spirit who guides us.

2.     Second, that the Bible is the true and inspired Word of God, revealing God’s character and redemptive story of his creation.

3.     Third, that God’s worldwide church, which includes all Christians, has been called and equipped to co-labor with Christ in building the kingdom on earth.

 

As a diverse group of Christians, we seek to live in order to find our center in Christ for the purpose of serving God together. We commit to working in the same direction together, orienting ourselves toward Christ in all things.

View Camp Roger’s Faith & Life Covenant at https://bit.ly/CRFaithLifeCovenant to learn more about how we find our center in Christ for the purpose of serving God.


Staff Cultural Characteristics:

1.     Growth mindset

2.     Christ-centered life

3.     Humility

4.     Pursues unity and reconciliation

5.     Loves and cares for others


Responsibilities:  ministry to  

  1.    Be the main point of contact for all rental and retreat groups at Camp Roger and Camp Scottie. This connection begins when the booking is securely on the calendar and continues through the follow-up after departure. Contact includes leading tours, communicating about the rental event, welcoming guests upon arrival, being available to answer questions during a guest’s stay, and more.  
  2. Responsible for the quality and delivery of the contracted rental area at Camp Roger and Camp Scottie. This may include supporting the Facilities Care team to help prepare spaces for rental groups, assisting kitchen staff, and/or working with Outdoor Education staff to ensure guests have what they need during their stay.  
  3. Before the group’s arrival, walk through rented spaces to ensure that the guest’s expectations will be exceeded.  
  4. Represent Camp Roger at meetings and expos in the community to communicate about the rental opportunities offered.  
  5. Meet weekly with the Facility Care Staff, Maintenance Staff, and Outdoor Program Director to review upcoming event details and ensure that expectations are communicated.  
  6. Live out Camp Roger’s culture of servanthood by serving others first every time.  

 

 

 

Job Requirements: 

1.     High school diploma

2.     Excellent customer service, organizational, time-management, communication, problem-solving, and interpersonal skills

3.     Proficiency with Microsoft platforms and comfort with online databases

4.     Ability to work both independently with limited supervision and as part of a team

5.     Required to work occasional evening and weekend hours

6.     Ability to lift 30 lbs.

7.     Attention to detail with strong organizational skills.


Responsible to: Outdoor Program Director 

Member of: School Year Staff


Organizational Requirements:

1.     Cares deeply about Camp Roger’s ministry to children.

2.     Dedication to serving others.

3.     Fluent, bi-literate English/Spanish preferred.

4.     Attends C.O.R.E. workshop (at Camp’s expense) within the first year of hire.

5.     Agrees to sign and strive to live up to the standards outlined in Camp Roger’s Faith and Life Covenant (located at CampRoger.org/about).

 

Compensation and Benefits:

  1. This is a part-time, hourly position during our busiest rental season (a nine-month position). The role will average 20 hours per week and require evening and weekend work.  
  2. Pay range is $18-$20 per hour with overtime compensated at a 1.5 times hourly rate after 40 hours.  
  3. Simple IRA with company match up to 3%. 
  4. PTO (Personal Time Off)
  5. Employee Assistance Plan through Pine Rest. 
  6. Paid time to serve at partnering organizations. 
  7. Facility rental discount. 
  8. Summer camp discounts. 
  9. AFLAC supplemental insurance (at the employee’s expense) 


 

BIPOC applicants encouraged to apply.

Salary

$18 - $20 per hour