CALEB A AARDSMA Service Coordinator / Office Administrator Remote · Part time Company website

Apply for Service Coordinator / Office Administrator

Responsibilities

Customer Service: In this role, you will be the first point of contact for all clients. Responsibilities include answering the phone, responding to emails, contact requests, and text messages, and recording client information in our company CRM. Being friendly, service-oriented, and creating a positive client experience is crucial.

Administration: You will be responsible for general record-keeping, logging, organizing company data, and filing documents.

Field Support: Support our client service specialists by assisting with schedule management, creating job lists, drafting estimates, finalizing invoices, and performing client follow-ups/reminders.

Required Skills

We are ready to train you for many parts of this job, but what we can’t teach you is how to think independently, be a problem-solver, and take ownership of your work. If you have these skills, we encourage you to apply. The following skills are a bonus if you already possess them:

• Basic understanding of Google Sheets
• Familiarity with CRMs
• Clear verbal and written communication
• Client service experience
• Ability to comprehend technical information in written and verbal form
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Benefits

50 Hours of paid leave/vacation time per year, after the first year.

Location

This is a hybrid work-from-home position. All work willl be done remotely but in person training and meetings will be required. You must live within 1 hour of our business base in Danville, IL.

Salary

• $21.50 hourly after 2 months
• Starting salary is $17.50 hourly

Shift & Hours

This is a part-time position. We are flexible and can work with you, but candidates available for 20 to 30 hours a week and open to transitioning to full-time are preferred.