Butter Pecan Bakeshop Bakeshop Associate/Crew Member Pinole, CA · Emeryville, CA · Pleasant Hill, CA · Part time

Butter Pecan Bakeshop is a fast-growing bakeshop with locations throughout the Bay Area. We have the Best Cookies in the Bay and are in need of additional bakery team members to keep up with demand. We specialize in freshly baked cookies available for local pick-up, delivery, and nationwide shipping. Come learn the ropes of the food and beverage industry at our fast-paced gourmet cookie company!

Description

Who are we looking for?

If you are good with people, responsible, comfortable in the kitchen and have a strong work ethic, we'll teach you the rest.


What you will do:

Welcome customers with a smile and friendly attitude. Review the menu, make recommendations, and provide a superior customer experience. Utilize POS (point of sale) system to process transactions accurately and efficiently. Pack orders correctly and handle them with care. Perform customer service tasks as directed by Manager(s), Shift Lead(s) and/or Owners. Ensure all areas are clean, neat, and organized at all times. Prep, bake, and clean-up as needed.


Tasks and job expectations include but are not limited to:

  • Bake cookies
  • Have a positive attitude at all times and be reliable
  • Work well on a team
  • Must be able to maintain consistent availability and commit to shifts
  • Follow company policies and procedures
  • Perform shifts as scheduled to open and close the bakery
  • Complete guest orders with attention to detail and accuracy
  • Answer questions and provide excellent customer service with confidence
  • Identify and recover guests who are dissatisfied with service and/or product
  • Ensure all food is prepared, handled and stored according to all required food safety code standards
  • Assist in kitchen to support all baking activities
  • Valid CA Food Handler's Certificate required upon hire


Requirements:

  • RELIABILITY AND EXCELLENT ATTENDANCE ARE REQUIRED.
  • Previous quick service food handling experience in either the hospitality or food and beverage industry required
  • One year of experience in a customer service environment
  • Must maintain and follow strict cleaning and food handling/safety guidelines. Mask and gloves are required at all times.
  • Able to precisely and consistently bake cookies according to baking instructions.
  • Has integrity, positive attitude & takes initiative.
  • Is comfortable working on a team and independently.
  • Must be trustworthy. Will be required to sign a non-disclosure agreement (NDA) to protect recipes, etc.
  • Has the ability to work well under pressure.
  • Has excellent organizational skills and the ability to work efficiently.
  • Ability to multitask while paying special attention to detail and is meticulous.
  • Previous experience using POS (point-of-sale) equipment is a plus
  • Ability to adapt to a flexible schedule according to business needs
  • Excellent verbal and written communication skills


Physical Requirements:

  • Frequent walking, kneeling, bending, and reaching overhead
  • Operate commercial ovens, refrigerators, and freezers
  • Able to stand for extended periods of time
  • Must be able to lift, move and carry up to 50 pounds


Language Skills:

  • Must be able to speak, read, and write in English


Work Schedule:

  • *Opening shifts start are early as 6am and closing shifts end as late 10:30pm (depending on location)
  • 12-32 hours per week
  • Must be flexible; schedule may change
  • *Hours vary by location


Job Types: Part-time, Full-time

Pay: $17.50+ per hour plus tips (***varies by location***)


Butter Pecan Bakeshop is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Salary

$17.5 - $18 per hour