Buffalo Mountain Market Front End Supervisor Hardwick, VT · Part time

The Front End Supervisor keeps the register area flowing smoothly through supporting cashiers and customers.



The Front End Supervisor ensures that the register experience flows well for members and customers.  They attend to customer needs while overseeing the cashiers. This role also helps with merchandising and the cleanliness of the front end. The Supervisor also is a key holder for the store and is responsible for ensuring that cash is handled appropriately.

Status: Reports to Front End Manager

Supervises Cashiers

Pay Level III, part time, some weekend work

Customer Service

  • Keeps the check-out flow going smoothly by intervening when cashiers need help, opening extra registers, and answering customer questions.
  • Issue credits to customers for returned items and ensure that returns are properly processed.
  • Resolve customer questions and complaints as they arise


  • Keep boxes organized and grocery bags well stocked.
  • Keep the front of the store swept and tidy as needed throughout the day.
  • Answer phone calls and check messages on the customer service extension.

Staff and Employee Support

  • Overseeing the breaks for cashiers to ensure everyone gets the time they need to take care of themselves and the work is done
  • Ensures register and front-end supplies are stocked
  • Communicates price changes, specials, and changes in policies and procedures to all cashiers¬†
  • Oversees and directs tasks and projects for cashiers when there are no customers to check out to encourage productivity
  • Assist managers in providing appropriate feedback to their staff.

Desired Skills

  • 2 years of experience working in a retail environment
  • Well-developed, warm, friendly, and outgoing customer service skills
  • Able to solve problems independently and in collaboration with others
  • Excellent written and verbal communication skills


$16 - $18 per hour