Brightbound Inc Sales Associate (Inside Sales) Napa, CA · Full time

Apply for Sales Associate (Inside Sales)

Brightbound is a fast-growing luxury product sales company that designs and manufactures decorative light fixtures. Our current product line of light fixtures are heirloom quality and handcrafted. We value the highest craftsmanship, innovation, and the skilled maker community.

Sales & Client Support

• Support the Director of Sales with quoting, CRM management, order processing, and customer follow-up.
• Guide clients through product selection, finishes, samples, pricing, and purchasing decisions.
• Manage inbound inquiries via phone, email, chat, and showroom visits with prompt, professional communication.
• Track quotes, deposits, invoices, and accounts receivable to ensure timely follow-up and project progression.

Events, Marketing & Business Development

• Assist in planning and executing trade shows, pop-ups, product launches, and showroom events.
• Coordinate event logistics, vendor communication, shipping, displays, setup, and on-site support.
• Identify and cultivate new business opportunities through social media, design industry outreach, and inbound lead conversion.
• Maintain and expand databases of designers, media contacts, and industry partners while supporting targeted outreach campaigns.

Samples & Sales Materials

• Manage sample inventory, assemble and ship sample packages, and coordinate material replenishment.
• Prepare sales kits, marketing collateral, showroom materials, and assets for sales and press initiatives.

Studio & Administrative Operations

• Support studio operations, including event setup, packing, shipping, and logistics during busy periods.
• Maintain showroom presentation and daily office organization.
• Manage incoming calls, mail, shipments, returns, and shipping platforms such as ShipStation and Stamps.com.
• Monitor office and shipping supplies, equipment, and general administrative needs.

What You Bring

• Bachelor’s degree or equivalent experience in sales or business
• 2+ years in a client-facing, sales, or support role—ideally in the design or creative industries
• Excellent organizational skills with a strong eye for detail and presentation
• Professional, warm communication skills and a passion for helping people
• Familiarity with CRM and sales systems, plus comfort navigating digital tools (Google Workspace)
• Deep interest in design, interiors, fine art, craft, and architecture
• Familiarity with Rhino and rendering software is a plus, but not required

This is a rare opportunity to help grow a handcrafted design brand from the inside—working closely with the creative and sales leadership team on everything from product showcases to national trade events. If you’re collaborative, proactive, and passionate about good design, we’d love to meet you.

To apply, please send your resume and a short introduction to your experience and interests.