BRIDGES TO HOUSING STABILITY, INC. Outreach Coordinator Columbia, MD · Full time Company website

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Bridges to Housing Stability, Inc. (“Bridges”) is a 501(c)(3) nonprofit organization based in Howard County, MD. Bridges’ mission is to provide a path to self-sufficiency to prevent and end homelessness through affordable housing solutions and advocacy in Howard County. To that end, Bridges provides affordable housing and/or case management to households who are precariously housed and overburdened with rent, facing eviction and at risk of homelessness, or already homeless. For more information, please see www.bridges2hs.org.

Duties and Responsibilities 

General 

• Maintain Bridges’ standards of confidentiality and professionalism. 
• Develop and maintain formal partnerships with human services providers and other relevant organizations to identify outreach opportunities, shared advocacy priorities, and coordinate efforts.  
• Represent Bridges’ mission, values, and standards effectively with the public. 
• Identify, secure, and evaluate the success of opportunities to showcase Bridges’ work, advocacy, event information, stories, etc.  
• Attend media events, information tables, and other community gatherings to gather and share information, and as an ambassador for all Bridges programs.  
• Attend required staff meetings and other meetings relevant to the position. 
• Participate in Bridges’ training and Bridges’ events as directed. 
• Perform other duties as assigned. 

Advocacy 

• Work with Executive Director and Board of Directors to accomplish goals and objectives as detailed in the Bridges Advocacy Strategy & Priorities. 
• Advocate at the local and state levels for programs and policies that support Bridges’ Advocacy Strategy and Priorities, providing testimony and public comment as directed.  
• Develop policy briefs and fact sheets on relevant advocacy issues.  
• Create advocacy action opportunities for Bridges’ Board, staff, and stakeholders.  
• Help Bridges staff identify service delivery system gaps based on Bridges' direct service experience, and advocate for solutions that address unmet needs.  
• Track advocacy and outreach metrics throughout the year and report to the Executive Director and/or Board.  

Communications 

• Write, design, and monitor social media posts, email newsletters, website pages, and other marketing materials to share Bridges’ work, advocacy, event information, and stories, engage audiences, and promote Bridges’ programs.  
• Coordinate recurring program announcements in partner communication channels, including Columbia village newsletters, congregation bulletins, nonprofit e-newsletters, and others.  
• Collaborate with Donor Relations & Fundraising Manager on the creation of annual and campaign-based strategic communications plans to promote Bridges’ programs and events. 
• Develop press releases, written statements, opinion editorials, and letters-to-the-editor as needed.  

 

Outreach 

• Maintain and grow a database of outreach and marketing contacts, including channel partners, community leaders, and prospective HoCo Home Share participants.  
• Schedule, prepare for, and deliver audience-tailored yet consistent presentations to groups at community organizations and events, with an initial focus on Bridges’ newest program, HoCo Home Share.  
• Work with partners to schedule recurring outreach opportunities for HoCo Home Share, such as regular information tables at targeted locations, lunch-and-learns, and presentations.  
• Track and summarize outreach activities and metrics, such as presentations delivered, events staffed, contacts made, partner interactions, follow-up activities completed, and the key processes and protocols involved.  
• Manage personal and team follow-up tasks using program software and Microsoft 365 tools, and ensure timely completion of outreach commitments and partner follow-ups.  

 

Qualifications 

• A commitment to Bridges’ vision to increase affordable housing in Howard County to prevent and end homelessness. 
• Bachelor’s Degree in a communications, social work, public administration, community development, business, or related field; or an equivalent combination of education and relevant experience. 
• Two or more years of experience in community outreach, community organizing, communications, business development, marketing, or related nonprofit work involving direct engagement with the public. 
• Valid driver's license and access to reliable transportation.  
• Willingness to work some evenings and weekends as needed.  
• Excellent verbal, written, and interpersonal communication skills with strong public speaking skills, including the ability to write clear, tailored messaging and to initiate conversations with new people and present to groups of various sizes. 
• Demonstrated experience building and maintaining relationships with community partners such as nonprofits, government agencies, faith communities, senior-serving organizations, or neighborhood associations.  
• Proven problem solver with strong organizational skills and the ability to manage multiple activities, events, and follow-up tasks simultaneously while meeting deadlines.  
• Demonstrated cultural humility and ability to work respectfully and effectively with older adults, renters, homeowners, and community members from diverse backgrounds.  
• Experience using databases or CRM systems, Microsoft 365, and task management platforms. 
• Bilingual applicants encouraged to apply. 

Intentionality in organizational practices is a core value of Bridges to Housing Stability, Inc., resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds. Bridges is an Equal Employment Opportunity employer. 

Location: 9520 Berger Rd, Suite 311, Columbia, MD 21046.  

 

Hours: This is a full-time (40 hours a week), salaried position with the opportunity to work remotely 1 - 2 days a week after a probationary period. 

 

Supervisor: Executive Director 

 

Salary: $50,000 – $55,000 

 

Benefits: Bridges provides medical, dental, vision and life insurance, a Flexible Spending Account (FSA) for health and dependent care expenses, short-term disability, Bridges’ retirement account matching (up to 3% of salary), $600 annual phone allowance, and flexible leave.