Bridgeport Braces is currently seeking a highly experienced and dedicated Patient Services Representative
Bridgeport Braces is currently looking for an experienced Patient Services Representative to join our team in a leadership role. Responsibilities include overseeing a team of Patient Services Representatives, managing appointments, handling patient inquiries, providing administrative support, and occasional travel to other offices for training and coverage.
Key Responsibilities:
- Provide leadership and mentorship to junior Patient Services Representatives.
- Assist with scheduling and managing team performance.
- Greet and welcome patients, address inquiries and concerns.
- Manage appointment scheduling and follow-up.
- Maintain accurate patient records and keep front-desk areas organized.
- Support the financial health of the practice through effective patient interactions.
- Perform additional duties as assigned.
Required Skills and Qualifications:
- 1-2+ years of administrative experience or a bachelor’s degree in Business Administration.
- Strong leadership and team management skills.
- Proficiency in general administrative practices.
- Excellent customer service and interpersonal abilities.
Preferred Education and Experience:
- Certification in office administration, medical administration, or a related field is a plus.
- Prior experience in a dental setting is required.
- Familiarity with Orthodontic terminology.
Position Details and Benefits:
- Full-time position: Up to 40 hours per week.
- Monthly bonuses based on performance.
- Comprehensive benefits package including 401(k), Dental Insurance, Health insurance, and Paid holidays.
If you are a motivated professional looking to step into a leadership role within a dynamic orthodontic practice, we encourage you to apply today!