Brandmotion, LLC Field Technician Novi, MI · Full time Company website

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At Brandmotion and Brandmotion Solutions, we come to work every day because we want to solve the biggest problems in vehicle safety. We specialize in the design and integration of emerging automotive safety technology, with our goal being zero deaths a year due to traffic accidents. The only way to reach our goal is to help automotive suppliers leverage and extend their technology into existing vehicles, and at the same time, provide consumers with greater freedom of choice in choosing the features and content for their vehicles.

BrandMotion is seeking a hands-on Mobile Electronics Field Technician to support our growing line of vehicle safety and ADAS systems.

This is not a standard installer position. You’ll work with a range of technologies including:

• Camera systems (rear, interior, 360°)
• Electronic rearview mirrors
• Radar-based safety systems (blind spot, detection, etc.)
• CAN-based vehicle integrations
• 
  

This role combines:

• Installation of mobile electronics
• Troubleshooting
• Customer support
• On-site product validation

You’ll act as a technical representative of Brandmotion, supporting customers both remotely and in the field, while working closely with our internal team.

Travel Requirements

• Up to 50% travel as needed (not constant)
• Mix of in-house work, remote support, and field visits
• Occasional short-notice travel for troubleshooting
• Travel expenses covered with company credit card

Key Responsibilities

• Install, configure, and troubleshoot 12V automotive electronics, including cameras and safety systems
• Diagnose wiring, electrical, and system-level issues
• Provide technical support via phone/email when not traveling
• Document findings and communicate clearly with internal teams
• Assist product development team in improving product reliability, installation processes and creating and modifying installation instructions

What We’re Looking For:

Required:

• Comfortable working with tools, vehicles, and basic wiring
• Mechanical aptitude and willingness to learn
• Interest or familiarity with 12V systems, car audio, or mobile electronics installation
• Basic understanding of electrical diagnostics (multimeter, voltage, etc.)
• Strong troubleshooting and problem-solving mindset
• Willingness to travel when needed
• Good communication skills
• Self-motivated and able to work independently

Preferred (but not required):

• Backup cameras / dash cams / DVR systems
• CAN bus / vehicle electronics
• ADAS or vehicle safety systems
• Telematics systems
• Fleet or upfitter environments
•  Previous installation or field service experience